ANIMAL CARE CLERK

City of Chicago; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

The City of Chicago is hiring an Animal Care Clerk to assist in the daily operations of the Animal Care and Control Center. This pivotal role includes animal handling, customer service, and administrative tasks, ensuring the welfare of animals and the satisfaction of the public. Candidates are expected to have experience in customer service and working with animals.

Qualifications

• One year of customer service experience.
• Six months experience working with animals.

Responsibilities

• Receives and processes animals for adoption.
• Handles customer inquiries regarding adoption procedures.
• Maintains inventory records of impounded animals.

Skills

Customer Service

Animal Handling

Inventory Management

Job description

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Job Description - ANIMAL CARE CLERK (412402)

Job Description

ANIMAL CARE CLERK

Job Number:

412402

Description

BID/JOB ANNOUNCEMENT

Department of Animal Care & Control

Number of Positions: 1

This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on 06/30/202 5

Under immediate supervision, receives and processes animals for impoundment, adoption, and redemption at the City’s Animal Care and Control Center (CACC), and performs related duties as required.

ESSENTIAL DUTIES

· Receives animals brought to the facility and handles shelter animals using various tools to restrain and secure the animals

· Transports animals from the front desk area to facility cages

· Feeds, cleans, and provides water and general care to animals

· Prepares and maintains inventory records of impounded animals

· Provides customer service over the phone or to visitors arriving at the center, answering questions regarding adoption procedures, lost pet procedures, other department sponsored programs and related inquiries

· Reviews and processes applications and documents required for animal impoundment, adoption, and redemption for accuracy and completeness, and completes required paperwork to complete transactions

· Accepts fees/ payments for adoptions, redemptions, the sale of City licenses, tags, and other services provided at the center and issues receipts

· Checks cash register periodically to ensure adequate amounts of cash are available for transactions and prepares daily cash receipts

· Batches monies collected, computes totals and balances, and reconciles daily transactions

· Enters transaction information into a computer database and generates reports as required

· Performs data entry to update and maintain various records and prepare reports

· Assists in unloading and stocking food and supplies for the animals

Additional duties may be required for this position

Location: 2741 S. Western Ave., Chicago, IL 60608

THIS POSITION IS IN THE CAREER SERVICE

Qualifications

MINIMUM QUALIFICATIONS

Education, Training, and Experience

One year of experience in receiving, disbursing, and accounting for money, plus six months of experience working with animals in an animal hospital, shelter, or related animal facility

OR

One year of customer service experience, plus six months of experience working with animals in an animal hospital, shelter, or related animal facility

NOTE:

Preference will be given to candidates possessing the following:

· Previous experience using equipment to restrain animals

· Previous experience feeding, cleaning, and providing general care for animals

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. Interviewed bid applicants possessing the qualifications best suited to fulfill the responsibilities of the position based on the interview will be selected in seniority order according to the collective bargaining agreement. The interviewed non-bidder candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview and skills assessment/written exercise will be selected.

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date.Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075.The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders.For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

The City of Chicago is committed to providing fair chance hiring and welcomes applicants with past convictions, recognizing the value of a diverse workforce and the potential for growth and positive change.

City of Chicago

Job Posting

Closing Date (Period for Applying) - External