Animal Care Attendant

Brandywine Valley SPCA; Dover (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading animal welfare organization is seeking an Animal Care Attendant responsible for the humane care and cleaning of animals in the shelter. This role involves customer interaction, animal feeding, and maintaining cleanliness while providing a safe environment. Applicants should have a high school diploma and the ability to lift heavy objects, ensuring quality care for all animals.

Qualifications

• Ability to bend, kneel and stand for long periods of time.
• Ability to lift 50lbs.
• Work in loud environments on hard surfaces.

Responsibilities

• Feed animals and clean kennels.
• Assist in preventing shelter disease transmission.
• Create, maintain and file paperwork.

Skills

Customer Service

Team Player

Multitasking

Education

High school education or equivalent

Job description

The Animal Care Attendant is responsible for cleaning and providing humane care to the animals in the BVSPCA custody and to assist all stakeholders in a professional and friendly manner when needed.

Customer Service

• All BVSPCA employees are responsible for providing excellent customer service to customers, animals, fellow staff, donor and all persons a BVSPCA staff member comes into contact with when working.
• Promote the BVSPCA in a positive manner.
• Communicate with others with respect.
• Create a positive work environment by limiting negativity.
• Be efficient, a team player, positive and proactive in problem solving.

Animal Care

• Feed animals and clean kennels.
• Follow the shelter protocol. Maintain the cleanliness of facility (including but not limited to the break room.)
• Assist in preventing shelter disease transmission
• Observe animals for any sign of illness or behavior issues and report it accordingly.
• Create, maintain and file paperwork accordingly.
• Show animals for visiting customers and assist with adoptions.
• Take in, sort and put away donation.
• Assist customers by answering questions.
• Maintain the organization and cleanliness of the shelter
• Assist other staff members when needed.
• Cleaning, maintaining and organizing bedding, dishes, crates, carriers and other shelter property.
• Assist with different programs including TNR, enrichment, fostering, pet food pantry and others.
• Providing enrichment to animals including but not limited to working playgroups.
• Provide and assist in behavior modifications to animals when needed.
• Providing medications or other treatments to animals as assigned.
• Other duties as assigned.

Diversity and Inclusiveness

• Work effectively with individuals and colleagues from diverse communities and cultures.

Safety

• Ensure a safe work environment; following all safety guidelines and modeling safe work practice.
• Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk.
• Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols.

Qualifications

• A high school education or equivalent.
• Ability to bend, kneel and stand for long periods of time.
• Ability to lift 50lbs.
• Ability to multitask under high-pressure situations.
• Work in loud environments on hard surfaces.

Working Conditions

• Work is performed in a shelter setting.
• Consistent bending, reaching, kneeling, and standing for long periods of time.
• Subject to animal bites and scratches while handling animals.
• Repeated lifting and carrying of animals weighing up to 50 pounds.
• Consistent exposure to animals and animal allergens under conditions with limited alternatives available.

BVSPCA is now elevating animal services for the nation's capital