Ancillary Scheduler - Breast Health Network - Edmond

OU Health; Edmond (OK); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

PTO

401(k)

Medical plan

Dental plan

Job summary

OU Health in Edmond seeks an Ancillary Scheduler for the Breast Health Network. You will coordinate diagnostic tests, verify insurance, and schedule in the right locations, acting as a patient advocate within a multidisciplinary team.

Ideal candidates have 3+ years of healthcare scheduling, a High School Diploma or GED, and HFMA credentials (CRCR or CHFP) within 180 days of hire. Join OU Health to contribute to patient experience and collaborative care delivery.

Qualifications

• Clear and concise written and verbal communication.
• Builds long-term relationships with patients and teammates.
• Works effectively with staff, patients, and external partners.
• Proficient in standard PC apps used in scheduling.
• Accurate maths, grammar, and transcription.

Responsibilities

• Answer calls promptly and professionally.
• Coordinate and schedule tests and procedures across departments.
• Verify patient insurance details and pre-certifications.
• Enter information accurately into scheduling systems.
• Support Epic downtime readiness and daily scheduling reports.
• Collaborate with care teams to ensure seamless patient experiences.

Skills

Advanced communication

Customer relationships

Team collaboration

Proficiency in PC applications

Education

High School Diploma or GED

Job description

Ancillary Scheduler - Breast Health Network - Edmond - Logo### Ancillary Scheduler - Breast Health Network - EdmondApply: Edmond, OK: Full time: Posted Today: R0070684## **Position Title:**Ancillary Scheduler - Breast Health Network - Edmond## **Department:**BHN-Edmond## **Job Description:**The Ancillary Services Scheduler II performs Patient Access functions with minimal supervision, serving as an advocate and educator for patients while supporting a multidisciplinary care team. This role coordinates and schedules diagnostic tests and procedures, ensuring the correct location and resources are arranged. They obtain and document pre-certification and authorization requirements, accurately enter information into scheduling or registration systems, and verify insurance details to support a smooth patient experience. The Scheduler II provides feedback on daily registration processes and staffing issues and assists in ensuring compliance with department policies and procedures. **Essential Responsibilities***Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.** Answers telephone promptly and professionally.* Coordinates patient care throughout the continuum of care through collaboration with the multidisciplinary team.* Serves as a resource for care management.* Ensures tests and procedures are scheduled in the correct location with appropriate resources.* Selects accurate insurance carrier plans; notifies the patients or physician office staff of out-of-network carriers or potential benefit reductions.* Communicates testing requirements to patients or physician offices based on scheduling module instructions.* Duplicates any edits made in the scheduling module within the admissions module.* Monitors scheduling reports for the upcoming day to maintain readiness during potential Epic downtime.* Works closely with the physician office staff to ensure that pre-cert/authorization numbers are entered into in the scheduling or registration system.* Consistently selects the correct patient medical record number.* Maintains open communication with registration staff for unscheduled patients presenting for services to ensure appropriate testing is performed and times are available.* Uses appropriate tools to communicate with Patient Access and other facility departments as needed.* Receives, maintains, and indexes physician orders per facility standards and guidelines.* Collaborates with internal and external interdisciplinary teams to ensure excellent customer service.* Attends in-service education and completes all required training annually.* Relieves staff members during employee sick/vacation time when appropriate.* Works closely and professionally with nursing and ancillary departments to maintain a teamwork approach.* Assists in resolving patient concerns.* Ensures all personnel department policies and procedures are followed.**General Responsibilities*** Performs other duties as assigned. **Minimum Qualifications****Education Requirements*** High School Diploma or GED required.**Experience Requirements*** 3 or more years of scheduling in healthcare setting or patient access experience required **License/Certification/Registration Requirements*** Certified Revenue Cycle Representative (CRCR) issued by the Healthcare Financial Management Association (HFMA) or Certified Healthcare Financial Professional (CHFP) issued by HFMA required within 180 days of hire. **Knowledge/Skills/Abilities Requirements*** Advanced ability to communicate clearly and concisely, verbally and in writing.* Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.* Works effectively with employees, patients, and external partners.* Advanced proficiency in required PC applications.* Understands and adheres to organizational policies, procedures, and systems.* Performs accurate mathematical calculations, reconciles figures, and demonstrates correct grammar, spelling, and transcription. ## **Current OU Health Employees - Please click** HERE **to login.**## **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.**