Ancillary Facilities Manager - Twin Farms

Twin Farms; Bethel (VT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Life insurance

401(k) retirement plan with employer

Paid holidays and sick time

Employee Assistance Program (EAP)

Daily staff meal

Training and tuition assistance

Employee referral bonuses

Dining and lodging privileges

Job summary

Twin Farms in Vermont seeks an Ancillary Facilities Manager to oversee employee housing and ancillary properties. You will coordinate repairs, maintain records, and ensure safety and readiness across facilities.

Collaborate with HR, Facilities, Housekeeping and leadership to keep properties well cared for, operational, and aligned with Twin Farms standards. This role requires discretion, organization, and reliable travel between properties.

Qualifications

• Must be detail-oriented with strong organization.
• Experience coordinating multiple properties, projects and vendors.
• Excellent verbal and written communication abilities.
• Discretion and professional judgment in hospitality settings.
• Valid driver's license and ability to travel between properties.
• Ability to lift/move household items and equipment as required.
• Occasional after-hours availability for urgent needs.

Responsibilities

• Inspect employee housing and ancillary properties regularly.
• Coordinate repairs and preventive maintenance with vendors and internal teams.
• Track maintenance requests and ensure timely completion.
• Manage housing turnovers and readiness for arrivals/departures.
• Maintain property inventories, keys, furnishings, and supplies.
• Ensure cleanliness, safety, and maintenance standards are met.
• Identify needs and communicate capital improvements.

Skills

Organizational skills

Multiproperty management

Communication

Judgment & discretion

Driver's license

Physical stamina

Flexibility after hours

Job description

Company Description

Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults. Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service. Twin Farms is not open to the public and offers an intimate, all-inclusive guest experience.

Company Description

Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality. Our team members are at the heart of the guest experience, bringing integrity, care, and pride to everything they do.

Twin Farms is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment in accordance with all applicable laws.

Job Description

The Ancillary Facilities Manager oversees the day-to-day care, maintenance, and operation of Twin Farms' employee housing and ancillary properties. This role is responsible for property inspections, maintenance coordination, housing turnovers, vendor management, inventory, and ensuring all properties are safe, clean, well maintained, and consistent with Twin Farms standards.

Working closely with Human Resources, Facilities, Housekeeping, and resort leadership, the Ancillary Facilities Manager helps ensure Twin Farms' ancillary properties are well cared for, operationally ready, and appropriately maintained.

Key Responsibilities

• Conduct routine inspections of employee housing and ancillary properties.
• Coordinate repairs, preventative maintenance, and property improvements with Facilities and outside vendors.
• Track maintenance requests and ensure timely follow-up and completion.
• Coordinate housing turnovers, including property readiness for employee arrivals and departures.
• Maintain keys, property inventories, furnishings, appliances, and household supplies.
• Ensure properties meet established cleanliness, safety, and maintenance standards.
• Identify repair, replacement, and capital improvement needs and communicate them proactively.
• Coordinate seasonal property preparation, including winterization and other seasonal needs.
• Maintain accurate inspection, maintenance, inventory, and property records.
• Serve as a point of contact for routine facility and maintenance concerns related to employee housing.
• Partner with Human Resources regarding housing occupancy, move-in and move-out needs, and employee-related housing matters.
• Coordinate vendor access, service appointments, and follow-up work.
• Support occasional urgent facilities or housing needs outside normal business hours.

Qualifications

• Previous experience in facilities management, property management, hospitality, maintenance coordination, or a related field preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple properties, projects, priorities, and vendors.
• Strong communication and interpersonal skills.
• Comfortable conducting property inspections and identifying maintenance and safety concerns.
• Working knowledge of basic building systems, repairs, and preventative maintenance preferred.
• Sound judgment, professionalism, and discretion.
• Valid driver's license and ability to travel between Twin Farms properties.
• Ability to occasionally lift and move household supplies, equipment, or furnishings.
• Flexibility to respond to occasional property needs outside normal business hours.

Additional Information

At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver extraordinary hospitality. Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth.

Our benefits include:

• Complimentary life insurance
• 401(k) retirement plan with employer match
• Paid holidays and sick time
• Employee Assistance Program (EAP) with confidential support and resources
• Daily staff meal
• Training, professional development, and tuition assistance
• Employee referral bonuses
• Exclusive dining and lodging privileges

Because taking care of our people isn’t a perk, it’s a tradition.