ANCHOR POINT YOUTH CARE SPECIALIST (2nd Shift)

Youth Crisis Center; Hogan (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Youth Crisis Center in Jacksonville, FL is seeking a Youth Care Specialist for 2nd shift to provide direct supervision, structure, and mentoring to youth ages 10–17 in a secure residential setting. You will help with academics, groups, life skills, and daily routines while applying trauma-informed care and behavioral interventions to promote safety and growth.

Must be 21+ with a HS diploma; Bachelor's degree preferred.

Qualifications

• A minimum of a high school diploma and one (1) year of experience working with at-risk youth.
• Must be at least 21 years of age.
• Bachelor’s degree in human service field preferred.

Responsibilities

• Maintain visual supervision and a safe, structured environment at all times.
• Support youth participation in academics, therapeutic groups, recreation, and life-skills activities.
• Implement the behavioral management system fairly, consistently, and in accordance with program expectations.
• Conduct room checks, facility rounds, and safety inspections per policy to ensure client and facility security.
• Monitor and distribute/assist with administering client medications when the nurse is unavailable, following all policy and documentation standards.
• Assist with client intakes, discharges, and family visitations; ensure accurate admission, discharge, and behavioral documentation.
• Document all observations, progress, and incidents promptly and accurately in required systems (e.g., logs, NetMIS, behavioral management reports).
• Ensure intakes, discharges, behavioral management documentation, and data collection meet Quality Assurance standards, policies, and procedures.
• Provide instruction and guidance to youth regarding personal hygiene, social skills, and daily living routines; ensure clients are appropriately dressed, fed, and ready for school or other scheduled activities.
• Support implementation of individualized treatment plans and encourage positive peer and staff interactions.
• Assist in meal preparation and service when food service staff are unavailable.
• Transport youth as authorized for court hearings, medical appointments, or other approved activities.
• Participate actively in treatment team meetings, staff meetings, and required trainings.
• Report facility and safety concerns promptly to the Supervisor or Program Manager.

Skills

Crisis intervention

Trauma-informed care

Documentation

Teamwork

Communication

Problem-solving

Adolescent development knowledge

Education

High school diploma

Bachelor’s degree in human services (preferred)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ANCHOR POINT YOUTH CARE SPECIALIST (2nd Shift)

Full Time Service Workers Jacksonville, FL, Jacksonville, FL, US

Position Overview
Provides direct supervision, structure, and mentoring to youth ages 10–17 in a secure, trauma-informed residential setting serving youth adjudicated as Children in Need of Services (CINS). Ensures safety, implements behavioral interventions, and supports daily routines that promote accountability, stability, and growth. The program operates in compliance with Chapter 984.226, Florida Statutes, Florida Network standards, and COA accreditation, balancing safety, therapeutic care, and staff development to deliver stabilization, healing, and reintegration services.

Knowledge, Skills, and Abilities

• Knowledge of adolescent development and crisis intervention.
• Understanding of trauma-informed care, boundaries, and youth engagement.
• Ability to document accurately, follow routines, and de-escalate situations.
• Skill in teamwork, communication, and problem resolution.

Position Duties and Responsibilities

• Maintain visual supervision and ensure a safe, structured environment at all times.
• Support youth participation in academics, therapeutic groups, recreation, and life-skills activities.
• Implement the behavioral management system fairly, consistently, and in accordance with program expectations.
• Conduct room checks, facility rounds, and safety inspections per policy to ensure client and facility security.
• Monitor and distribute/assist with administering client medications when the nurse is unavailable, following all policy and documentation standards.
• Assist with client intakes, discharges, and family visitations; ensure accurate admission, discharge, and behavioral documentation.
• Document all observations, progress, and incidents promptly and accurately in required systems (e.g., logs, NetMIS, behavioral management reports).
• Ensure intakes, discharges, behavioral management documentation, and data collection meet Quality Assurance standards, policies, and procedures.
• Provide instruction and guidance to youth regarding personal hygiene, social skills, and daily living routines; ensure clients are appropriately dressed, fed, and ready for school or other scheduled activities.
• Support implementation of individualized treatment plans and encourage positive peer and staff interactions.
• Assist in meal preparation and service when food service staff are unavailable.
• Transport youth as authorized for court hearings, medical appointments, or other approved activities.
• Participate actively in treatment team meetings, staff meetings, and required trainings.
• Report facility and safety concerns promptly to the Supervisor or Program Manager.

Education and Experience
A minimum of a high school diploma and one (1) year of experience working with at-risk youth. Must be at least 21 years of age. Bachelor’s degree in human service field preferred.

Mathematical Skills and Reasoning Ability

Basic and/or advanced computational skills may be necessary.

Physical Demands

This is a sedentary position, and the incumbent will be required to sit approximately 70 per cent of the time. Little to moderate lifting of less than 25 lbs. may be required.

The noise level in the work environment is usually moderate.