Trauma-Informed Youth Care Lead (2nd Shift)

Youth Crisis Center; Hogan (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Youth Crisis Center in Jacksonville, FL is seeking a Youth Care Specialist for 2nd shift to provide direct supervision, structure, and mentoring to youth ages 10–17 in a secure residential setting. You will help with academics, groups, life skills, and daily routines while applying trauma-informed care and behavioral interventions to promote safety and growth.

Must be 21+ with a HS diploma; Bachelor's degree preferred.

Qualifications

• A minimum of a high school diploma and one (1) year of experience working with at-risk youth.
• Must be at least 21 years of age.
• Bachelor’s degree in human service field preferred.

Responsibilities

• Maintain visual supervision and a safe, structured environment at all times.
• Support youth participation in academics, therapeutic groups, recreation, and life-skills activities.
• Implement the behavioral management system fairly, consistently, and in accordance with program expectations.
• Conduct room checks, facility rounds, and safety inspections per policy to ensure client and facility security.
• Monitor and distribute/assist with administering client medications when the nurse is unavailable, following all policy and documentation standards.
• Assist with client intakes, discharges, and family visitations; ensure accurate admission, discharge, and behavioral documentation.
• Document all observations, progress, and incidents promptly and accurately in required systems (e.g., logs, NetMIS, behavioral management reports).
• Ensure intakes, discharges, behavioral management documentation, and data collection meet Quality Assurance standards, policies, and procedures.
• Provide instruction and guidance to youth regarding personal hygiene, social skills, and daily living routines; ensure clients are appropriately dressed, fed, and ready for school or other scheduled activities.
• Support implementation of individualized treatment plans and encourage positive peer and staff interactions.
• Assist in meal preparation and service when food service staff are unavailable.
• Transport youth as authorized for court hearings, medical appointments, or other approved activities.
• Participate actively in treatment team meetings, staff meetings, and required trainings.
• Report facility and safety concerns promptly to the Supervisor or Program Manager.

Skills

Crisis intervention

Trauma-informed care

Documentation

Teamwork

Communication

Problem-solving

Adolescent development knowledge

Education

High school diploma

Bachelor’s degree in human services (preferred)

Job description

Youth Crisis Center in Jacksonville, FL is seeking a Youth Care Specialist for 2nd shift to provide direct supervision, structure, and mentoring to youth ages 10–17 in a secure residential setting. You will help with academics, groups, life skills, and daily routines while applying trauma-informed care and behavioral interventions to promote safety and growth.

Must be 21+ with a HS diploma; Bachelor's degree preferred.