Analytics Manager, Data Insights & Strategy

Blue Shield of California; California; Hybrid; USD 112,000 - 167,000; Full time

Job summary

Blue Shield of California seeks a Manager, Data Analysis to lead the Provider Performance Analysis team, partnering with Network Management and Partnerships. You will mentor analysts, supervise projects, and deliver timely insights for executives and stakeholders, shaping strategy and operational outcomes.

The role emphasizes building high-performing teams, fostering continuous learning, and delivering executive-ready analyses across healthcare operations. Hybrid in-office expectations apply.

Qualifications

• Requires a Bachelor’s degree or higher and 4 years of additional relevant experience in lieu of a degree. A Master’s degree (MPH, MBA, MS, MA) is preferred
• Requires 7 years of prior relevant experience in business analysis, data analytics, operational performance, network performance, or related discipline
• Experience in healthcare, health plan operations, provider networks, or a related healthcare environment is preferred
• Requires 2 years prior people management experience gained as a team leader, supervisor, project/program manager, or manager of contingent workers. Experience leading professional staff and managing team performance, priorities, and deliverables
• Understanding of basic management approaches such as work scheduling, prioritizing, coaching and process execution, work organization, risk management and delegation
• Strong analytical, problem-solving, and critical-thinking skills, including the ability to structure ambiguous business problems and develop actionable recommendations
• Strong written and verbal communication skills, including the ability to communicate complex information clearly
• Demonstrated ability to build relationships and influence cross-functional projects and operational decisions
• Strong organizational, prioritization, coaching, risk-management, delegation, and project-management capabilities
• SAS Base and Adv. Certification is preferred
• Broad knowledge of project management is preferred
• Demonstrated ability to work with all clinical coding systems (e.g., ICD10, CPT, DRG, LOINC, RxHUB) is preferred

Responsibilities

• Manage the analytics team to ensure high-quality output for internal and external clients
• Lead Analytics and Business Insights
• Lead the analytics team and establish priorities, work plans, deliverables, service expectations, and performance objectives
• Ensure analytical products are accurate, timely, actionable, and aligned with stakeholder requirements
• Synthesize complex data and business information into meaningful insights, recommendations, strategies, and executive-ready presentations
• Develop, prepare, and analyze reports, dashboards, and business analyses for management review and decision-making
• Improve Operational Performance and lead Continuous Improvement initiatives
• Identify and implement opportunities to improve operational performance, analytical processes, reporting practices, data quality, and stakeholder service
• Partner with stakeholders to define business requirements and translate business needs into analytical and operational solutions
• Lead Projects and Influence Cross-Functionally
• Lead or provide analytical support for multiple concurrent projects and business initiatives
• Monitor project risks, issues, and critical dependencies; resolve issues within the scope of authority or elevate them with recommended solutions
• Build trusted relationships with cross-functional partners and influence project and operational decisions through data-driven analysis and subject-matter expertise
• Lead and Develop People/Talent
• Lead, direct, prioritize, and review the work of professional staff
• Establish individual and team goals aligned with departmental objectives and business priorities
• Coach and develop employees through ongoing feedback, career development, knowledge sharing, and performance management
• Support hiring, performance, development, recognition, promotion, and other talent decisions in accordance with organizational guidelines

Skills

Analytical leadership

People management

Stakeholder management

Project management

Education

Bachelor’s degree or higher

Master’s degree preferred

Tools

SAS Base and Advanced

Job description

Blue Shield of California seeks a Manager, Data Analysis to lead the Provider Performance Analysis team, partnering with Network Management and Partnerships. You will mentor analysts, supervise projects, and deliver timely insights for executives and stakeholders, shaping strategy and operational outcomes.

The role emphasizes building high-performing teams, fostering continuous learning, and delivering executive-ready analyses across healthcare operations. Hybrid in-office expectations apply.