Analytical X-ray Systems Specialist, Semi

Rigaku Americas Corp.; Phoenix (AZ); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in analytical equipment manufacturing seeks a Field Service Engineer to perform maintenance on X-ray instruments. This role requires extensive travel and involves installation, maintenance, and repair of various analytical devices. Ideal candidates will have a B.S. degree and at least 3 years of relevant experience, along with strong technical and communication skills.

Qualifications

• Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment.
• Valid Driver's license required.
• Ability to travel on a routine basis and maintain a current Passport/VISA.

Responsibilities

• Perform preventive maintenance and basic service on systems.
• Basic troubleshooting on-site using Digital Voltmeter (DVM).
• Coordinate customer WebEx sessions and phone support.

Skills

Communication

Customer focus

Organizational skills

Technical troubleshooting

Education

B.S. Degree or equivalent experience

Tools

MS Office

Job description

Job Details

Experienced Phoenix, AZ - Phoenix, AZ Fully Remote Full Time Level Job Location Remote Type Position Type

Road Warrior (Greater Than 50%) Any Installation - Maint - Repair Travel Percentage Job Shift Job Category

Description

Rigaku is a world leader in X-ray diffraction (XRD), scattering, fluorescence, imaging analyses, Raman spectroscopy, and thermal analysis equipment manufacturing. Rigaku Americas Corporation is seeking aField Service Engineer to perform planned maintenance on TXRF, XRF and XRD instruments in the Chandler AZ and Silicon Valley, Ca area.

This position will involve the installation; maintenance and repair of Analytical X-ray Equipment, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment, and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work. Compensation will consist of both salary and performance-based incentive programs commensurate with experience.

Responsibilities

• Performpreventive maintenance (PM) and basic serviceon our systems. Preventive maintenance involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku's specification.


• Basic troubleshooting on-site using Digital Voltmeter (DVM).


• Qualify the instrument after service repair by executing operational and performance protocols including running verifications.


• Makes travel arrangements and generates individual expense reports.


• Securecustomer's acceptance of the preventive maintenance or repair.


• Coordinatecustomer WebEx sessions, phone support, and lab or fab facility inspection.


• Attend certified Rigaku product training in Rigaku factory.


• Communicate and workclosely with service/support centers.

Qualifications

• B.S. Degree or equivalent experience.


• Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment.


• Working knowledge of MS Office.


• Basic understanding of network interfacing.


• Valid Driver's license.


• Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.


• General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems.


• Customer focus and interaction and ability to interact and communicate with scientists.


• Strong organizational and prioritizing skills.


• Ability to work independently yet has a team focus.


• Must be responsive and reliable.


• Ability to travel on a routine basis and maintain a current Passport/ VISA as required for international travel.


• Occasional lifting of up to 50 pounds.


• Able to manipulate small hand tools.