Analytical X-ray Systems Specialist, Semi (52258)

Rigaku Corporation; Phoenix (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company in X-ray diffraction and analytical equipment manufacturing is seeking a Field Service Engineer in Phoenix, AZ. This role requires performing maintenance and repairs on high-tech X-ray equipment, necessitating travel and offering a dynamic work environment with competitive compensation. Qualified candidates will have a strong background in mechanical and electronic systems, along with excellent communication skills.

Qualifications

• Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical, and/or electronic equipment.
• General understanding of analog electronics, high voltage circuitry, laser technology, and high vacuum systems.
• Valid Driver’s license required.

Responsibilities

• Perform preventive maintenance and basic service on analytical X-ray equipment.
• Conduct troubleshooting and coordinate customer support sessions.
• Make travel arrangements for service visits.

Skills

Communication

Problem-Solving

Customer Focus

Organizational Skills

Technical Troubleshooting

Education

B.S. Degree or equivalent experience

Tools

MS Office

Job description

Job Details

Level: Experienced

Job Location: Phoenix, AZ - Phoenix, AZ

Position Type: Full Time

Salary Range: Undisclosed

Travel Percentage: Road Warrior (Greater Than 50%)

Job Shift: Any

Job Category: Installation - Maint - Repair

Description

Rigaku is a world leader in X-ray diffraction (XRD), scattering, fluorescence, imaging analyses, Raman spectroscopy, and thermal analysis equipment manufacturing. Rigaku Americas Corporation is seeking aField Service Engineer to perform planned maintenance on TXRF, XRF and XRD instruments in the Chandler AZ and Silicon Valley, Ca area.

This position will involve the installation; maintenance and repair of Analytical X-ray Equipment, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment, and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work. Compensation will consist of both salary and performance-based incentive programs commensurate with experience.

Responsibilities

• Performpreventive maintenance (PM) and basic serviceon our systems. Preventive maintenance involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku’s specification.
• Basic troubleshooting on-site using Digital Voltmeter (DVM).
• Qualify the instrument after service repair by executing operational and performance protocols including running verifications.
• Makes travel arrangements and generates individual expense reports.
• Securecustomer’s acceptance of the preventive maintenance or repair.
• Coordinatecustomer WebEx sessions, phone support, and lab or fab facility inspection.
• Attend certified Rigaku product training in Rigaku factory.
• Communicate and workclosely with service/support centers.

Qualifications

• B.S. Degree or equivalent experience.
• Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment.
• Working knowledge of MS Office.
• Basic understanding of network interfacing.
• Valid Driver’s license.
• Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems.
• Customer focus and interaction and ability to interact and communicate with scientists.
• Strong organizational and prioritizing skills.
• Ability to work independently yet has a team focus.
• Must be responsive and reliable.
• Ability to travel on a routine basis and maintain a current Passport/ VISA as required for international travel.
• Occasional lifting of up to 50 pounds.
• Able to manipulate small hand tools.