Analytic Product Operation Analyst - Data Platform

TikTok; San Jose (CA); On-site; USD 51,000 - 85,000; Full time

Job summary

TikTok is seeking an Analytic Product Operation Analyst - Data Platform in San Jose to bridge data products with user needs. You will work with product, engineering and business teams to drive adoption and improve user experience across a major data platform.

Responsibilities include operating data analytic products, delivering training, handling on-call incidents, and collaborating with global teams to turn feedback into solutions and scale best practices.

Qualifications

• Bachelor's degree or above; experience in product operation is preferred.
• Excellent product perspective, business perspective and user perspective.
• Strong sense of cooperation with cross-team and cross-country interfaces.
• Proactive, able to fill in for the team when needed.

Responsibilities

• Operate data building and analytic products and agents.
• Provide training on data analytics products to users within the organization.
• Be on-call to address critical issues or emergencies related to the products.
• Consolidate feedback from local/global teams and collaborate to develop solutions.

Skills

Product operations

Cross-team collaboration

User experience

Analytical thinking

Education

Bachelor's degree

Job description

Discover a career that energizes and excites you every day.

@2026 TikTok

Global Operations

Analytic Product Operation Analyst - Data Platform

Location:

San Jose

Employment Type:

Regular

Job Code:

A86584

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Responsibilities

As a Product Operations team in the Data Platform organization, we bridge the gap between our data products and the people who use them. You will have the opportunity to work closely with product, engineering, and business teams to drive product adoption, improve user experience, and help shape the evolution of one of the largest data platforms in the world.Your work will span the entire product lifecycle — from understanding user needs and identifying opportunities, to driving go-to-market strategies, gathering insights, and scaling best practices across teams.

• Responsible for the operation of Data building and analytic products and agents
• Responsible for providing training on data analytics products to users within the organization, includes conducting training sessions, creating training materials, and assisting users in understanding and utilizing the products effectively. Investigating and understanding different use cases for the products.
• Be responsible for on-call service, ensuring that any critical issues or emergencies related to the products can be addressed promptly and efficiently.
• Establish a great relationship with a Local/global team, consolidate and filter this feedback, analyze it, and collaborate with the relevant teams to develop effective solutions.

Qualifications

• Bachelor's degree or above; experience in product operation is preferred
• Excellent product perspective & business perspective & user perspective
• Strong sense of cooperation, with good cross-team & cross-country cooperation interface
• Strong initiative, able to do a good job of filling in for the team

Job Information

The hourly rate range for this position in the selected city is $36.54- $61.54.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

• 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• 3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request