Analyst, YouthTruth

Digitailor; San Francisco (CA); Hybrid; USD 86,000 - 105,000; Full time

Benefits offered by this job

Comprehensive health, vision, and dent

3 weeks paid vacation + holidays

401(k) with 1:1 matching up to 5%

Professional development allowance

Remote work option 4 weeks per year

Life insurance 100% paid

Diversity and inclusion commitment

Job summary

Center for Effective Philanthropy (CEP) seeks an Analyst for YouthTruth’s Data Systems and Analytics team to turn student survey results into actionable reports. You will partner with district leaders, ensuring data quality and clear communication of insights to non-technical audiences.

The role blends coding, data interpretation, and client-facing support. You will work in our San Francisco office with flexible remote options, joining a collaborative team that drives improvements in education

Qualifications

• College degree (B.S., B.A.) or equivalent, and some work experience.
• Experience with computer programming in Python and SQL.
• Strong interest in and experience with analyzing and interpreting data, and proficiency in basic statistics.
• Experience with data visualization or BI tools, survey platforms, and client-facing support.
• Experience using AI tools in your work or studies, and an understanding of their limitations, including accuracy and data privacy considerations.
• Comfort with ambiguity and ability to remain flexible in response to the business needs of a rapidly growing team.
• Two-year tenure expectation in the role.

Responsibilities

• Survey Administration & Reporting: co-manage survey administration and the monthly report production cycle.
• Build and launch online surveys for clients on tight deadlines.
• Produce data-driven reports for clients in our online interactive reporting platform.
• Own quality assurance for surveys and reports, including AI-assisted checks.
• Troubleshoot and resolve operational and client issues, and support clients in using our tools and interpreting their data.
• Process and Product Development: develop and maintain scripts and tools in Python, R, or other technologies to automate and optimize data analysis and reporting.
• Use AI tools to speed up development, with human review for accuracy and data privacy.
• Gather client feedback and recurring support issues, and turn them into feature recommendations.
• Help refine survey instruments and reports, and contribute to new product development.
• Document processes and contribute to playbooks and internal knowledge base.
• Track and analyze internal product and operational metrics to inform decisions.
• Provide insights for strategic projects, marketing efforts, and cross-team collaborations.

Skills

Python programming

SQL

Data analysis

Data visualization

Communication

AI tools awareness

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Python

SQL

BI tools

Survey platforms

Job description

We believe, and research shows, that student and stakeholder feedback matters for school improvement and student success. That's why, in 2008, we created YouthTruth - to help educators harness student and stakeholder feedback to accelerate improvements. We've heard from almost three million students as well as hundreds of thousands of family and staff members across 39 states. When you join YouthTruth, you join a small and collaborative team that has a big impact on schools across the U.S. and the education sector. YouthTruth’s Data Systems and Analytics team owns our survey and reporting products from end to end. As an Analyst, you will help build and maintain this product suite, using software tools to turn student survey results into accurate, timely reports that help educators improve. You will partner with colleagues to ensure every product meets a high standard of quality before it reaches clients, and you will work directly with district and school leaders to help them understand and act on their data. The Ideal Candidate: You are highly organized, analytical, and detail-oriented. You consistently produce high-quality, error-free work and complete tasks on time with quality and accuracy. You have a deep interest in and passion for education, and a belief in student voice as a powerful tool to make important changes in education. You learn new tools, systems, and skills quickly, and you're curious about how AI tools can make work faster and better, while bringing the judgment to verify their output and know when not to use them. You notice where a process breaks down or a product falls short, and you enjoy finding ways to improve it. You are flexible, adaptable, and reliable in a fast-paced environment. You are able to manage multiple priorities and timelines simultaneously. Your interpersonal and communication skills allow you to interact effectively with colleagues at all levels of the organization as well as with clients and external contacts, including explaining data clearly to non-technical audiences. You enjoy using data to tell clear, compelling stories, and you're excited to help shape the data visualizations and tools we offer clients.

What You'll Do

• Survey Administration & Reporting (70%)
  • Co-manage survey administration and the monthly report production cycle
  • Build and launch online surveys for clients on tight deadlines
  • Produce data-driven reports for clients in our online interactive reporting platform
  • Own quality assurance for surveys and reports, including automated and AI-assisted checks, so every product that reaches a client is accurate
  • Troubleshoot and resolve operational and client issues, and support clients in using our tools and interpreting their data
• Process and Product Development (20%)
  • Develop, review, and maintain scripts and tools in Python, R, or other technologies to automate and optimize data analysis and reporting
  • Use AI tools, such as coding assistants and large language models, to speed up development, streamline workflows, and support tasks like summarizing open-ended survey responses, always with human review for accuracy and data privacy
  • Gather client feedback and recurring support issues, and turn them into recommendations for new features, process improvements, and product enhancements
  • Help refine survey instruments and reports, and contribute to new product development to meet school and district needs
  • Document processes and contribute to the team's playbooks and internal knowledge base
• Other (10%)
  • Track and analyze internal product and operational metrics, such as delivery timelines, quality, and client usage, to inform team decisions
  • Provide insights and analysis for strategic projects, marketing efforts, and internal research
  • Collaborate with Partnerships Leads and other teams to stay responsive to client needs, and contribute actively to cross-team projects and discussions

Your Background, Experiences, and Interests

• College degree (B.S., B.A.) or equivalent, and some work experience required
• Experience with computer programming in Python and SQL required. These languages form the basis of our surveying and reporting processes.
• Strong interest in and experience with analyzing and interpreting data, and proficiency in basic statistics
• Experience with data visualization or BI tools, survey platforms, and client-facing support. These skills can be learned on the job, but we're especially looking for candidates who bring strength in one or more of these areas.
• Experience using AI tools (such as Claude Code or GitHub Copilot) in your work or studies, and an understanding of their limitations, including accuracy and data privacy considerations
• Comfort with ambiguity and ability to remain flexible in response to the business needs of a rapidly growing team
• A work ethic consistent with the CEP/YouthTruth organizational culture: thoughtful; committed to client confidentiality and responsible data use; builds equity and inclusion into the substance of their work.
• While all CEP staff are at-will employees, due to an in-depth training period at the start of every Analyst’s tenure, our expectation is that analysts will stay in the role for a minimum of two years, assuming satisfactory performance.

Benefits

• A commitment to pay parity and salary equity
• The annual base salary for this position in San Francisco is $95,350.
• In addition, this role is eligible for a competitive Performance Based Incentive Compensation.
• Comprehensive health, vision, and dental insurance plans.
• Generous paid time off plan, including three weeks of annually accrued vacation, up to 15 holidays, plus an end-of-year break.
• 401(k) plan with a 1:1 Employer Match up to 5% of total compensation.
• Generous annual personal professional development allowance.
• Flexible spending and dependent care tax free savings plans.
• Life insurance covered 100% by the organization.
• We believe diversity and inclusion are key drivers of creativity and innovation, and we actively seek out candidates from many types of diverse backgrounds to apply for this exciting role.

Location

We have offices in Cambridge, Massachusetts and San Francisco, California. The YouthTruth team resides alongside staff in other departments at The Center for Effective Philanthropy (CEP), YouthTruth’s parent nonprofit. This role is based in our San Francisco, CA office. We strive to balance in-person time with flexibility and the needs of each person, their team, and the larger organization. We believe culture , collaboration, communication, trust- and relationship building, training, and certain kinds of creative work benefit from in-office interactions - and we believe that the flexibility of remote work also has many advantages. We expect staff to be in the office at least two days per week, and more frequently during new staff introduction periods to support a robust orientation. Everyone will enjoy the option to work fully remotely from anywhere four weeks per year.

Our Process: CEP seeks an Analyst for an immediate start. Our rolling process includes three interview rounds: an initial phone conversation, a skills assessment, and a team interview round. Our process also includes the checking of references in final stages. Check out CEP’s careers page to learn more about how we hire.