Analyst, Tenant Administration

urw; Laredo (TX); On-site; USD 66,000 - 82,000; Full time

Benefits offered by this job

Discretionary annual bonus

Job summary

URW in the United States seeks an Analyst, Tenant Administration to manage lease abstraction, billing, and related tenant communications. You will support asset managers and cross-functional teams while ensuring accuracy and compliance with contracts.

Ideal candidates have 3+ years in real estate operations, strong data analysis, and proficiency with JD Edwards/Yardi/MRI. A competitive salary and discretionary annual bonus are offered. This role is based on-site in the US.

Qualifications

• 3+ years in a fast-paced externally facing role within commercial real estate or related field.
• Experience navigating and interpreting commercial leases for tenants and calculations.
• Strong communication skills with internal and external stakeholders.

Responsibilities

• Abstract commercial leases and amendments including covenants and billing in ERP systems.
• Perform monthly billing including escalations, CAM, tax, and utilities adjustments.
• Ensure accuracy of lease abstractions with quality control and policy compliance.
• Explain complex scenarios and calculations to tenants and internal teams.

Skills

Lease interpretation

Customer service

Data analysis

Microsoft Office

Communication

Education

Bachelor's degree

Accounting/Finance background

BA/BS in Accounting or Finance

Tools

JD Edwards

Yardi

MRI

Job description

We are currently looking for our:

Analyst, Tenant Administration (LAB)

Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!

What we offer

The Analyst, Tenant Administration is responsible for the Lease Abstract & Billing for assigned assets within the URW portfolio. The Analyst is responsible for abstracting legal covenants post lease signature along with monthly billing processes. The Analyst will be the expert in assisting the Tenant Administration team members in billing and lease interpretation. The Analyst will add value for our owners and shareholders along with communicating internally across all levels of the company and the executive team.

Scope

• Interprets and abstracts commercial leases, amendments and other legal documents including terms, covenants and billing, in JD Edwards EnterpriseOne accounting software.
• Performs monthly billing processes including holdovers, fixed and CPI escalations, sales overage.
• Ensuring the accuracy and integrity of lease abstractions and various billing adjustments performed by counterparts through quality control. This role involves meticulous review and verification processes to maintain high standards of quality and compliance. Your attention to detail and analytical skills will be crucial in identifying discrepancies and ensuring that all documentation aligns with company policies and regulatory requirements.
• Clearly communicates complex scenarios and calculations across all levels of external and internal partners including tenants, asset management, center management, leasing and executive level team members as required.
• Adjusts billing based on fully executed contracts, including percentage rent calculations and recovery escalations (CAM, Tax, Utilities).
• Initiates, processes, and resolves problems surrounding billing discrepancies.
• Conducts invoicing in monthly and annual billing processes.
• Understands Asset business operations to best support Shopping Center & Asset Managers.
• Solves complex problems through data analysis.
• Delivers projects within the Tenant Administration team to support process improvements and efficiencies.
• Other duties as assigned.

Experience

• 3+ years in a progressive, fast paced externally facing customer service or operations role with diverse customers including commercial real estate.
• Required experience navigating and interpreting commercial leases and explaining complex calculations to tenants.
• Required ability to address all levels of internal stakeholders and present with professional maturity.
• Computer skills required including working knowledge of Microsoft Office.
• Financial acumen, with a strong focus on customer service.
• Preferred experience includes thorough understanding of accounting controls, GAAP, with deep & progressive experience in invoicing, collections as well as Real Estate and Property Management experience. Experience and use of an ERP software (i.e. JD Edwards/Yardi/MRI) as well as an awareness of best-practice solutions & interfaces for their respective field(s).

What we are looking for

• Detailed & results oriented and strives for continuous improvement.
• Ability to prioritize and simultaneously work on several concurrent priorities.
• Experience in working within a collaborative team environment and servicing customers.
• Analytical, problem solving and general quantitative skills.
• Proven interest in customer interactions, written & verbal, and satisfaction with an ability to establish and maintain strong relationships with internal/ external customers.

Education

• Bachelors' Degree or equivalent combination of education & experience.
• Preferred: BA/ BS degree in Accounting, Finance or related field; Paralegal, MBA or CPA. Property Management or Real estate experience is desirable.

Annual Salary Range

$66,000 - $82,000 + Discretionary Annual Bonus

What is important to us

Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW's flagship destinations