Analyst - Supply Chain Logistics

GLOVIS America, Inc.; Belleville (MI); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Matching

Bonuses

Tuition Reimbursement

Paid Vacation

Job summary

GLOVIS America Inc. in Belleville, MI seeks an Analyst, Supply Chain Logistics to oversee 3PL operations for MOBIS North America. You will work with carriers to track dispatches, ensure on-time arrivals, manage GTMS data, and respond to transportation issues.

The role requires a high school diploma, 0–2 years in logistics or SCM, and strong communication, Excel/MS Office, and problem-solving skills. Occasional travel may be required.

Qualifications

• Strong verbal and written communication skills.

Responsibilities

• Track and trace carrier dispatches, ensuring on-time truck arrivals.

Skills

Verbal & written comms

MS Office

Analytical thinking

Attention to detail

Customer service

Education

High School Diploma

Bachelor's Degree

Job description

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Analyst, Supply Chain Logistics position oversees the third-party logistics (3PL) operations for MOBIS North America (MNA). The primary responsibilities of this role include 3PL operations and customer relations for the inland operations department.

2nd Shift Hours: Monday-Friday 4:00pm-1:00am EST.

Compensation

$50,000-$58,000/Year (Compensation study will be conducted upon selection of candidate)

Responsibilities

• Work directly with carriers to track and trace driver dispatch, in-time truck arrival at supplier location, and on-time truck departure from supplier location.
• Monitor and follow up with dispatched trucks.
• Handle correspondence between MNA team for all transportation related issues.
• Ensure all shipment data is updated in Glovis Transportation Management System (GTMS)
• Adhere to the Glovis emergency escalation protocol in the event of an emergency.
• Manage all critical shipments through MNA group text & e-mail.
• Appropriately escalate incident reports related to damage claims or delay issues.
• Initiate claim process and follow through to resolution of the claim.
• Support all MNA operation procedures for customer and carrier.
• Follow up on pending issues.
• During shipment running, verify all necessary charges in GTMS for AR & AP both
• For extra charges, collect necessary evidences and get MNA written approval or proper communication evidence
• Once completely finish each shipment activity, cross checking POD and process AR & AP verification process with GTMS in a timely matter
• Coordinate BID process for extra load and regular carrier drop orders.
• Collect carrier offer and make sheet in a timely manner.
• Finalize BID and dispatch truck according to protocol.

Benefits Of Working At GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

Required

Education & Experience

• High School Diploma
• 0-2 years of experience
• Experience in Logistics, SCM, Transportation

Preferred

• Bachelor's Degree
• 2-5 years of experience
• Experience in Logistics, SCM, Transportation

Required

Knowledge, Skills & Abilities

• Strong verbal and written communication skills
• Knowledge of general office practices and procedures, including filing systems, scheduling, and maintaining office supplies
• MS Office Skills
• Strong analytical and problem-solving skills
• Ability to review documents, forms, and correspondence for accuracy and consistency
• Ability to meet deadlines and assess priorities
• Knowledge of customer service protocols and best practices for effective communication with both internal and external clients

Physical Requirements

Ability to sit and work at a computer for extended periods

Occasional lifting up to 10 lbs

Repetitive hand use for typing and documentation

Occasional standing, walking, and travel (up to 5%)

Working Conditions

Office-based role located in Belleville, MI

Standard office environment with low noise levels

Frequent communication via phone, email, and internal systems

Equal Employment Opportunity

GLOVIS America is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. Employment decisions are made without regard to race, color, religion, sex, gender identity, age, disability, veteran status, or any other protected characteristic.