Analyst/Sr Analyst, AAdvantage Program Strategy

American Airlines; Fort Worth (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) plan

Employee discounts

Job summary

American Airlines in Fort Worth seeks an Analyst/Sr Analyst for AAdvantage Program Strategy to shape the industry's leading loyalty offering. You will work on designing strategy, building business cases, and partnering across Loyalty, Revenue Management, Marketing, Customer Experience, IT, Finance, Legal, and more.

The role requires a Bachelor's in Business Analytics or related field with 3 years of experience; MBA preferred.

Qualifications

• Bachelor’s degree in Business Analytics or related field; or equivalent experience/training.
• Minimum of 3 years related work experience.
• Masters of Business Administration is preferred.

Responsibilities

• Design AAdvantage program strategy to ensure AAdvantage is the leading travel rewards program.
• Produce strong business cases through data-validated narratives.
• Collaborate cross-functionally with Loyalty, Revenue Management, Marketing, Customer Experience, IT, Finance, Legal and more.
• Evaluate program aspects to determine revenue, benefits, currency, and engagement opportunities.
• Analyze customer and transaction data to identify strategic opportunities.

Skills

Business analytics

Loyalty marketing knowledge

SQL & data analysis

Python & R

Tableau

Excel

Project management

Communication

Cross-functional collaboration

Education

Bachelor’s degree in Business Analytics or related field

Master’s in Business Administration

Tools

SQL

Python

R

Tableau

Excel

Job description

Analyst/Sr Analyst, AAdvantage Program Strategy View Profile

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Analyst/Sr Analyst, AAdvantage Program Strategy Posting Start Date: 8/17/26

Location:DFW Headquarters Building 8 (DFW-SV08)
Cities:Fort Worth - TX
Requisition ID:87421

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This role is a part of the AAdvantage Program Strategy team within the AAdvantage group
• Your work will impact millions of AAdvantage® members every year as you design, grow, and enhance the industry’s leading Travel Rewards Program
• We're looking for candidates who demonstrate curiosity, take initiative, and are data and results driven

What you'll do

• Design AAdvantage® program strategy to ensure AAdvantage® is the leading travel rewards program in the industry
• Produce strong business cases through effective, creative, and data-validated narratives
• Collaborate and lead cross-functionally with teams such as Loyalty, AAdvantage® CustomerService, Revenue Management, Marketing, Customer Experience, Sales, Finance, Legal, IT, CommercialPlanning & Analysis, Premium Guest Services, Operations, and third-party vendors
• Evaluate all aspects of the AAdvantage® program to determine revenue, benefits, currency, and engagementopportunities and works with stakeholders to prioritize relevant projects
• Analyze customer and transaction data from multiple sources to evaluate strategic opportunities and informdecisions
• Apply advanced analytics and modeling to support strategic initiatives via partnership withCommercial Planning & Analysis

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Business Analytics or related field; or equivalent experience/training
• 3 years related work experience

Preferred Qualifications- Education & Prior Job Experience

• Masters of Business Administration
• Previous loyalty marketing, CRM, insights, customer behavioral sciences experience
• Strategy experience in customer focused companies/industries

Skills, Licenses & Certifications

• Exceptional business acumen with firm grasp of marketing principles, economic concepts, and customer-focused mindset
• Knowledge of AAdvantage loyalty products and propositions as well as consumer alternatives
• Strong quantitative skills with demonstrated experience in data modeling and analysis using Microsoft Excel and SQL; Python, r, and Tableau knowledge preferred
• Effective organizational and project management skills with ability to manage multiple and shifting priorities
• Compelling written and oral communication skills capable of influencing others across levels of the organization

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities:Fort Worth - TX
Requisition ID:87421

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