Analyst - Quality Management System

LVMH; New York (NY); On-site; USD 77,000 - 85,000; Full time

Job summary

Tiffany & Co. is seeking an Analyst - Global Quality to analyze, improve, and implement Quality Metrics and QMS across its operations. You will collaborate with IT and multiple Quality teams to ensure accurate data and centralized reporting.

The role includes SharePoint management, training module creation, and data analysis to identify opportunities for improvement. The position requires a Bachelor's in Engineering or equivalent and 2+ years of related experience, with strong MS Office and

Qualifications

• Bachelor’s degree in Engineering or equivalent technical discipline.
• 2+ years of related job experience.
• Strong organizational follow-up, verbal and written communication skills.
• Working knowledge of SharePoint, PowerBI/Tableau/Google Analytics, PowerAutomate.
• Strong MS Office skills particularly Excel, PowerPoint and Word.
• Familiar with quality methodologies/tools such as 8D, Six Sigma, 5 Why’s, Ishikawa, FMEA, SPC.
• Willing to work flexible schedule to meet deadlines and manage multiple priorities.

Responsibilities

• Interface with IT and all Quality functions to establish centralized Quality base for reporting purpose.
• Create and develop reports to meet the needs of the Global Quality metric review meeting and identify recommendations.
• Analyze current metrics while pursuing improvements.
• Ensure that the data used for the quality metrics is accurate and consistent.
• Interface with other Quality teams and supports data analysis to identify improvement opportunities.
• Support any data analyses as assigned.
• Support the 3rd-party Quality Management System implementation worldwide including Service Centers and business units.
• Re-design and maintain the Global Quality SharePoint site to include corporate vision, automated metrics, and QA tools.
• Maintain all data sources on SharePoint and build online training modules.

Skills

Analytical thinking

Strong communication

Team collaboration

Self-motivated

Project management

Attention to detail

Flexible schedule

Quality methods

Education

Bachelor's degree in Engineering

Master's degree (preferred)

Tools

SharePoint

Power BI

Tableau

Google Analytics

Power Automate

Excel

PowerPoint

Word

Job description

The Analyst - Global Quality will be responsible for the analysis, modification, and the execution of all aspects to support the Quality Metrics improvement, Quality Management System (QMS) implementation, Global Quality SharePoint site management and Quality training within the company. This position will interface with IT and other Quality teams such as Internal Manufacturing Quality, Supplier Quality, Design Quality and Client Quality.

Key Accountabilities

Quality Metrics Management

• Interface with IT and all Quality functions to establish centralized Quality base for reporting purpose
• Create and develop reports to meet the needs of the Global Quality metric review meeting and identify recommendations
• Analyze current metrics while pursuing improvements
• Ensure that the data used for the quality metrics is accurate and consistent
• Interface with other Quality teams and supports data analysis to identify improvement opportunities
• Support any data analyses as assigned

Quality Management System Implementation

• Support the 3rd-party Quality Management System implementation in Tiffany & Co. worldwide including but not limited to Tiffany Service Centers, New Product Development Engineering, Supply Chain, Sourcing & Operation, Internal Manufacturing, Tiffany Watch Center and Home & Accessories business unit
• Interface with Procurement to establish Supplier Quality portal
• Support document control system establishment in Tiffany & Co. to manage all policies/procedures for key business processes

Quality Website Management

• Re-design and maintain the Global Quality SharePoint site to include:
  • Corporate Quality vision and organization
  • Automated Quality Metrics reports
  • Easy navigation to QMS System and all other critical Quality tools.
  • Tiffany Standards
• Maintain all the data sources on SharePoint such as SP List or SP Library

Quality Training

• Support Quality training materials development
• Create online Quality training modules and manages the assignment
• Demonstrate safety leadership by adherence to workplace safety policies and procedures

Required Qualifications

• Bachelor’s degree in Engineering or equivalent technical discipline
• 2+ years of related job experience
• Strong organizational follow-up, verbal and written communication skills

Working knowledge of SharePoint, PowerBI/Tableau/Google Analytics, PowerAutomate

• Strong MS Office skills particularly using Excel, Power Point and Word
• Demonstrated analytical skills
• Familiar with Quality methodologies/tools such as 8D, Six Sigma, 5 Why’s, Ishikawa, FMEA, SPC, etc.
• Self-Motivated with a strong drive for achievement
• Proven ability to function effectively in a team environment
• Willing to work flexible schedule to meet tight deadlines and manage multiple priorities

Preferred Qualifications

• Master’s degree with 3+ years of related job experience
• Basic programming skills

The hiring range for this position ranges from $77,010.00 - $85,000.00. The rate of pay offered will be dependent uponcandidates’ relevant skills and experience.