Analyst - Quality Management System

Tiffany & Co.; New York (NY); On-site; USD 77,000 - 85,000; Full time

Job summary

At Tiffany & Co., quality is central to everything we do, guiding how we craft exceptional pieces and how we serve clients celebrating love. The Analyst - Global Quality will drive data analysis, QMS deployment, and SharePoint administration across the Global Quality function, interfacing with IT and other quality teams worldwide.

The role emphasizes creating automated reports, maintaining data integrity, and supporting training materials while aligning with Tiffany's standards and global

Qualifications

• Bachelor's degree in Engineering or equivalent technical discipline.
• 2+ years of related job experience.
• Strong organizational follow-up, verbal and written communication skills.

Responsibilities

• Interface with IT and all Quality functions to establish centralized Quality base for reporting purposes.
• Create and develop reports to meet the needs of the Global Quality metric review meeting and identify recommendations.
• Analyze current metrics while pursuing improvements.
• Ensure that the data used for the quality metrics is accurate and consistent.
• Interface with other Quality teams and supports data analysis to identify improvement opportunities.

Skills

Analytical skills

Communication skills

Team player

Self-motivated

Education

Bachelor's degree in Engineering or equivalent

Master's degree (preferred)

Tools

SharePoint

PowerBI

Tableau

Google Analytics

Power Automate

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

The Analyst - Global Quality will be responsible for the analysis, modification, and the execution of all aspects to support the Quality Metrics improvement, Quality Management System (QMS) implementation, Global Quality SharePoint site management and Quality training within the company. This position will interface with IT and other Quality teams such as Internal Manufacturing Quality, Supplier Quality, Design Quality and Client Quality.

Key Accountabilities

Quality Metrics Management

• Interface with IT and all Quality functions to establish centralized Quality base for reporting purpose
• Create and develop reports to meet the needs of the Global Quality metric review meeting and identify recommendations
• Analyze current metrics while pursuing improvements
• Ensure that the data used for the quality metrics is accurate and consistent
• Interface with other Quality teams and supports data analysis to identify improvement opportunities
• Support any data analyses as assigned

Quality Management System Implementation

• Support the 3rd-party Quality Management System implementation in Tiffany & Co. worldwide including but not limited to Tiffany Service Centers, New Product Development Engineering, Supply Chain, Sourcing & Operation, Internal Manufacturing, Tiffany Watch Center and Home & Accessories business unit
• Interface with Procurement to establish Supplier Quality portal
• Support document control system establishment in Tiffany & Co. to manage all policies/procedures for key business processes

Quality Website Management

• Re-design and maintain the Global Quality SharePoint site to include:
  • Corporate Quality vision and organization
  • Automated Quality Metrics reports
  • Easy navigation to QMS System and all other critical Quality tools.
  • Tiffany Standards
• Maintain all the data sources on SharePoint such as SP List or SP Library

Quality Training

• Support Quality training materials development
• Create online Quality training modules and manages the assignment
• Demonstrate safety leadership by adherence to workplace safety policies and procedures

Required Qualifications

• Bachelor's degree in Engineering or equivalent technical discipline
• 2+ years of related job experience
• Strong organizational follow-up, verbal and written communication skills

Working knowledge of SharePoint, PowerBI/Tableau/Google Analytics, PowerAutomate

• Strong MS Office skills particularly using Excel, Power Point and Word
• Demonstrated analytical skills
• Familiar with Quality methodologies/tools such as 8D, Six Sigma, 5 Why's, Ishikawa, FMEA, SPC, etc.
• Self-Motivated with a strong drive for achievement
• Proven ability to function effectively in a team environment
• Willing to work flexible schedule to meet tight deadlines and manage multiple priorities

Preferred Qualifications

• Master's degree with 3+ years of related job experience
• Basic programming skills

The hiring range for this position ranges from $77,010.00 - $85,000.00. The rate of pay offered will be dependent uponcandidates’ relevant skills and experience.

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We're committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.

We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar.Eligible Tiffany employees are offered comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.

The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities.