Analyst, People Operations

Univision communications inc; Florida; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO

tuition reimbursement

wellness and employee support programs

401(k)

life insurance

other insurance plans

medical, dental, and vision coverage

Job summary

TelevisaUnivision is seeking a highly organized People Operations Analyst to support the employee lifecycle, leveraging Workday and HRIS to ensure accurate data and timely service. The role emphasizes process improvement, cross-functional collaboration, and a strong customer-first mindset in a fast-paced media environment.

You will partner with HRBP, Benefits, Payroll, and other teams to resolve inquiries, run reports, and maintain documentation while upholding data confidentiality and

Qualifications

• Bachelor's degree or equivalent combination of education and experience in HR/Business Administration.
• Experience in Human Resources, People Operations, HR Shared Services, HRIS, Payroll, Recruiting Operations, or related.
• Strong organizational skills to manage multiple requests and deadlines in a fast-paced environment.
• Attention to detail and commitment to accurate employee data and documentation.
• Strong communication skills with a customer-first mindset.
• Ability to handle confidential information with discretion.

Responsibilities

• Support and execute People Operations processes across the employee lifecycle (onboarding, data changes, compensation and job changes, I-9, documentation, terminations).
• Process employee transactions accurately within Workday and other HR systems.
• Manage cases from intake to resolution with timely updates to employees and stakeholders.
• Maintain case documentation and records for visibility, continuity, and compliance.
• Process offer letters and onboarding activities for new hires.
• Initiate and monitor background check screenings and escalate as needed.
• Support I-9 and employment eligibility verification processes.
• Respond to routine questions regarding HR policies, programs, and systems.
• Collaborate with HR partners and Payroll to resolve employee inquiries.
• Run reports to support People Operations, audits, data validation and business requests.
• Perform data quality checks and identify discrepancies across HR systems.
• Identify opportunities to streamline, standardize, and automate processes.
• Educate employees on HR platforms and self-service tools.
• Assist with testing and adoption of new HR processes and system improvements.
• Stay current on company policies and employment requirements affecting People Operations.
• Escalate complex matters to HR partners with proper documentation.
• Serve as an employee advocate and contribute to a frictionless experience.
• Contribute to continuous improvement initiatives within People Operations.

Skills

Organizational skills

Attention to detail

Customer service

Data analysis

HR systems

Workday

Education

Bachelor's degree or equivalent

Tools

Workday

ADP

Job description

People Operations Analyst HRIS & People Operations at TelevisaUnivision is looking for a People Operations Analyst to join our team! TelevisaUnivision, the leading Spanish-language media and content company in the U.S., is looking for a highly organized, personable, and service-oriented People Operations Analyst to join our team. The People Operations Analyst plays a key role in supporting the employee lifecycle by leveraging technology, data, and standardized processes to deliver a seamless employee experience.

This role is responsible for executing core People Operations activities, maintaining accurate employee data, responding to employee and manager inquiries, and partnering across the HR organization to ensure timely and effective service delivery.

As a member of the People Operations team, you will support activities spanning onboarding, employee data changes, employment documentation, background checks, I‑9 compliance, offboarding, reporting, and employee case management. You will also help identify opportunities to simplify processes, improve data quality, increase automation, and expand employee and manager self‑service.

The ideal candidate is highly organized, detail‑oriented, comfortable working across multiple systems and priorities, and passionate about delivering an excellent employee experience. You exercise good judgment, maintain a high degree of discretion, and enjoy solving problems in a fast‑paced and evolving environment.

Bilingual Spanish/English capabilities are preferred.

ABOUT YOU

You are a curious, self‑driven, and detail‑oriented People Operations professional who enjoys solving problems and helping employees and managers navigate HR processes. You understand that great People Operations requires both excellent service and operational discipline.

You are comfortable managing multiple requests, following established processes, maintaining accurate documentation, and coordinating with HR Business Partners, Centers of Excellence, HRIS, Payroll, and other stakeholders to resolve employee needs.

You look for opportunities to improve how work gets done and are comfortable challenging inefficient processes, recommending improvements, and adopting new technology and automation.

You are collaborative, accountable, and comfortable working in an environment where priorities can shift quickly. Most importantly, you are passionate about People, Culture, operational excellence, and Digital Transformation within the media, entertainment, and technology space.

YOUR DAY‑TO‑DAY

Support and execute People Operations processes throughout the employee lifecycle, including onboarding, employee data changes, compensation and job changes, I‑9 verification, employment documentation, and terminations.

Process employee transactions and requests accurately and timely within Workday and other applicable HR systems.

Manage assigned employee cases and requests from intake through resolution, ensuring employees and stakeholders receive timely updates and appropriate follow‑up.

Maintain accurate case documentation and employee records to ensure visibility, continuity of service, and compliance with Company policies and record‑retention requirements.

Process offer letters and employment documentation and ensure new hires complete required onboarding activities.

Initiate and monitor background check screenings, escalating discrepancies or issues to the appropriate HR partners when necessary.

Support I‑9 and employment eligibility verification processes in accordance with established procedures.

Respond to routine employee and manager questions regarding HR policies, programs, processes, and systems, including questions related to represented workforces where applicable.

Partner with HR Business Partners, Benefits, Compensation, Talent Acquisition, Payroll, HRIS, and other teams to research and resolve employee inquiries.

Run recurring and ad‑hoc reports to support People Operations activities, audits, data validation, and business requests.

Perform data validation and quality checks to identify discrepancies and help maintain accurate employee information across HR systems.

Identify opportunities to streamline, standardize, and automate People Operations processes and reduce unnecessary manual work.

Support employee and manager self‑service by educating users on available HR platforms, tools, resources, and processes.

Assist with testing, implementation, and adoption of new HR processes, system enhancements, and operational initiatives.

Maintain current knowledge of Company policies, procedures, and applicable employment requirements that impact People Operations processes.

Escalate complex, sensitive, or non‑standard employee matters to the appropriate HR partner while ensuring appropriate documentation and follow‑through.

Serve as an employee advocate by providing responsive, accurate, and thoughtful support and helping create a frictionless employee experience.

Contribute to team projects and continuous improvement initiatives that strengthen People Operations service delivery and operational effectiveness.

YOU HAVE

Bachelor’s degree or equivalent combination of education and 1–3 years of relevant professional experience; Human Resources, Business Administration, or a related field is preferred but not required.

Previous experience in Human Resources, People Operations, HR Shared Services, HRIS, Payroll, Recruiting Operations, or a related function preferred.

Strong organizational skills with the ability to manage multiple requests, priorities, and deadlines in a fast‑paced environment.

Strong attention to detail and commitment to maintaining accurate employee data and documentation.

Strong written, verbal, and interpersonal communication skills with a customer‑first mindset.

Ability to exercise sound judgment, maintain confidentiality, and appropriately handle sensitive employee information.

Strong problem‑solving skills and willingness to investigate issues, identify root causes, and coordinate solutions.

Ability to work independently while collaborating effectively across HR and cross‑functional teams.

A continuous‑improvement mindset with an interest in process optimization, automation, and digital HR solutions.

Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

Experience with Workday and/or ADP is a plus, but not required.

Spanish fluency is preferred but not required.

Must have unrestricted work authorization to work in the United States.

Must be willing to submit to a background investigation.

OUR BENEFITS

• PTO
• tuition reimbursement
• wellness and employee support programs
• 401(k)
• life insurance
• other insurance plans
• medical, dental, and vision coverage options

TelevisaUnivision believes that a happy, well-balanced employee is what makes our culture thrive. We offer a wide selection of perks and benefits, including PTO, tuition reimbursement, wellness and employee support programs, 401(k), life insurance, and other insurance plans. This is all in addition to our comprehensive and competitive health benefits package featuring medical, dental, and vision coverage options.

TelevisaUnivision is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics protected by law.

About TelevisaUnivision

TelevisaUnivision is the world’s leading Spanish‑language media company. Powered by the largest library of owned Spanish‑language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment verticals. This original content powers all of TelevisaUnivision’s platforms, which include market‑leading broadcast networks Univision, Las Estrellas, Canal 5 and UniMás, and a portfolio of 38 cable networks, which include TUDN, Galavisión, Distrito Comedia and TL Novelas. The company also operates the leading Mexican movie studio, Videocine, and owns and operates the largest Spanish‑language audio platform in the U.S. across 35 terrestrial stations and the Uforia digital platform. TelevisaUnivision is also the owner of ViX, the largest Spanish‑language streaming platform in the world. For more information, please visit televisaunivision.com.

Sobre TelevisaUnivision

TelevisaUnivision es la compañía líder de medios en español en el mundo. Impulsada por la biblioteca propia más grande de contenido en español y una alta capacidad de producción, TelevisaUnivision es el más grande productor de contenido para las verticales de noticias, deportes y entretenimiento. Este contenido original es lo que impulsa las plataformas de TelevisaUnivision, que incluyen las cadenas de transmisión líderes Univision, las estrellas, Canal 5, y UniMás, y un portafolio de 38 canales de televisión de paga, que incluyen TUDN, Galavisión, Distrito Comedia, y TL Novelas. La compañía además opera el estudio de producción cinematográfica líder en México, Videocine, y posee y administra las plataformas más grandes de audio en español en Estados Unidos en 35 estaciones y la plataforma digital Uforia. TelevisaUnivision también es propietaria de ViX, el servicio de streaming en español más grande del mundo. Para más información, por favor visita televisaunivision.com.