Analyst, IT Business

Rocky-Brands; Nelsonville (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Rocky-Brands is seeking an IT Business Analyst to bridge business stakeholders and technology teams across footwear and apparel operations. You will analyze processes, gather requirements, and support solutions that improve efficiency, data accuracy, and profitability.

The role covers product development, sourcing, manufacturing, inventory, wholesale, retail, eCommerce, and customer service. You will develop BRDs, process flows, and functional specs, while collaborating with numerous departments

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Three or more years of IT Business Analyst experience.
• Experience in footwear, apparel, retail, manufacturing, or consumer goods preferred.
• Experience with ERP systems such as System 21 Aurora, Infor M3, SAP, Oracle, or MS Dynamics.
• Experience supporting cross-functional business operations and technology projects.
• Advanced Excel; Power BI or similar reporting tools; SQL familiarity.
• Proficiency in requirements gathering, process mapping, data analysis, testing, and project coordination.

Responsibilities

• Partner with stakeholders to identify process improvements and gather requirements.
• Develop process flows, use cases, and BRDs.
• Facilitate interviews/workshops and translate requirements into functional designs.
• Analyze footwear processes including product lifecycle, SKU creation, sourcing, manufacturing, and inventory.
• Collaborate with Product Development, Merchandising, Sourcing, Sales, Customer Service, Finance, Operations, Distribution, Retail, eCommerce, and IT teams.
• Analyze data, develop reports, promote data integrity across ERP, eCommerce, and warehouse systems.
• Support enterprise projects from planning to deployment and post-implementation support.
• Coordinate user acceptance testing and validate system functionality.
• Create procedures, user docs, and train end-users.
• Maintain confidentiality and professional knowledge of business processes and systems.

Skills

Requirements gathering

Process mapping

SQL

Power BI

Excel

ERP systems

Cross-functional work

Data analysis

Stakeholder communication

Education

Bachelor's degree

Tools

System 21 Aurora

Infor M3

SAP

Oracle

Microsoft Dynamics

Job description

Summary: The IT Business Analyst serves as a liaison between business stakeholders and technology teams, supporting key footwear and apparel business functions including product development, sourcing, manufacturing, inventory management, wholesale distribution, eCommerce, retail operations, and customer service. This role analyzes business processes, gathers requirements, identifies improvement opportunities, and supports solutions that enhance operational efficiency, data accuracy, customer experience, and profitability.

Essential Duties and Responsibilities:

• Partner with business stakeholders to identify process improvement opportunities and gather, document, and analyze requirements for initiatives, system enhancements, and operational changes.
• Develop process flows, use cases, business requirements documents, functional specifications, and other documentation that clearly communicates business needs.
• Facilitate interviews, workshops, and working sessions, and translate business requirements into functional designs for technical teams.
• Analyze and support footwear processes including product lifecycle management, style and SKU creation, product data, sourcing, vendor management, manufacturing, inventory, order management, wholesale distribution, retail, eCommerce fulfillment, returns, and supply chain operations.
• Collaborate with Product Development, Merchandising, Sourcing, Sales, Customer Service, Finance, Operations, Distribution, Retail, eCommerce, and IT teams to improve business performance.
• Analyze operational and financial data, develop reports and key performance indicators, and promote data integrity across ERP, eCommerce, product lifecycle management, and warehouse systems.
• Support enterprise projects through planning, solution design, testing, deployment, post-implementation support, risk identification, and business impact analysis.
• Coordinate user acceptance testing, validate system functionality against documented requirements, and investigate business process issues and system defects.
• Develop business procedures, user documentation, and training materials; conduct end-user training and support adoption of new processes and technologies.
• Maintain the confidentiality and integrity of company information and maintain professional knowledge of relevant business processes, systems, and analysis practices.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, Supply Chain Management, Operations Management, or a related field; or an equivalent combination of education and relevant experience.
• Three or more years of IT Business Analyst experience.
• Experience in footwear, apparel, retail, manufacturing, distribution, or consumer goods industries preferred.
• Experience working with ERP systems such as System 21 Aurora, Infor M3, SAP, Oracle, Microsoft Dynamics, or comparable platforms.
• Experience supporting cross-functional business operations and technology projects.
• Knowledge of footwear product lifecycle management; seasonal development calendars; and style, color, size, width, fit, and SKU structures preferred.
• Knowledge of global sourcing, vendor collaboration, manufacturing, inventory planning, allocation, wholesale order management, eCommerce, omnichannel fulfillment, warehouse operations, and returns preferred.
• Advanced Microsoft Excel skills; experience with Power BI or comparable reporting tools; SQL and database query experience preferred.
  Proficiency in requirements gathering, process mapping, workflow analysis, data analysis, testing, quality assurance, and project coordination.
• Demonstrated analytical thinking, problem-solving, attention to detail, relationship management, change management, strategic thinking, and a continuous improvement mindset.

Working Conditions and Physical Requirements:

Onsite: This position operates in an onsite office environment. Work is performed primarily using a computer, phone, and in-person or virtual collaboration tools. The role is generally sedentary and involves extended periods in a stationary position, with periodic movement throughout the workplace as needed.

The employee is expected to maintain regular attendance during agreed-upon business hours and attend required meetings, training sessions, and other onsite activities. The position requires routine interaction with supervisors, coworkers, business stakeholders, vendors, and customers, as applicable, to support business needs and project objectives.

Confidential information must be handled securely at all times in accordance with company policies and security protocols. The employee must maintain a safe, professional, and organized work environment and consistently meet expectations for communication, responsiveness, collaboration, attendance, and completion of assigned responsibilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.