ANALYST III

CA Department of Corrections & Rehabilitation; San Bernardino (CA); Hybrid; USD 74,000 - 93,000; Full time

Job summary

California Department of Corrections Rehabilitation (CDCR) is seeking an Analyst III for complex, high-level analytical work in the Workers’ Compensation Section. The role includes serving as a SME, providing technical consultative services, and developing procedures to support program compliance.

The position is located in Rancho Cucamonga, CA with hybrid telework eligibility and requires residence in California upon appointment.

Qualifications

• Possession of Minimum Qualifications will be verified prior to interview and/or appointment.
• If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification.
• Official transcripts may be required upon appointment.
• If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.
• CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization.

Responsibilities

• Serve as a Subject Matter Expert performing complex, high-level analytical work in workers’ compensation.
• Provide technical consultative services, training and guidance to managers, supervisors and employees.
• Independently develop procedures, guidelines and resources to support compliance and program administration.

Skills

Communication

Tools

MS Office Suite

Job description

Job Description And Duties

Under the direction of the Supervisor II in the Workers’ Compensation Section of the Office of Employee Health Management (OEHM), the Analyst III serves as an independent, non-supervisory Subject Matter Expert (SME) performing complex, high-level analytical work, including enhanced industrial disability leave, sensitive and death benefits, and incarcerated persons claims. The Analyst III provides technical consultative services, training, and guidance to managers, supervisors, and employees in strict accordance with applicable laws, rules, regulations and policies. Additionally, the incumbent is responsible for independently developing procedures, guidelines, and resources to support ongoing compliance and program administration.

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from [e-mail] or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 4467.

CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their application.

This advertisement is for an Analyst III position(s) Located in Rancho Cucamonga, CA. Please indicate the position number on your application: 065-545-5402-xxx.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located in Rancho Cucamonga, in San Bernardino County.

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Regular and consistent attendance is critical to the successful performance of this position. Must be regularly available and willing to work the hours necessary to meet the business needs.

Position Details

• Job Code #: JC-532095
• Position #(s): 065-545-5402-XXX
• Working Title: Workers Compensation Claims Analyst
• Classification: ANALYST III
• Salary: $6,623.00 - $8,290.00 A
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
• # of Positions: Multiple
• Work Location: San Bernardino County
• Telework: Hybrid
• Job Type: Permanent, Full Time
• Work Shift: 8:00 am - 5:00 pm
• Work Week: Monday - Friday

Department Information

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.

Vision: We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission: To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

Commitment: The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities.

CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

Preferred

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.

Desirable Qualifications

• Ability to work independently or as part of a team.
• Ability to prioritize multiple tasks, changing priorities and coordinate concurrent assignments efficiently and independently while meeting deadlines.
• Ability to provide customer service utilizing effective and professional communication.
• Excellent written and oral communication skills.
• Must be dependable, punctual, and flexible to work under demanding conditions.
• Ability to work quickly and accurately under pressure
• Proficient in MS Office Suite (Outlook, Word, Teams, Excel)

Benefits

• Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.
• Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.
• Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx.
• Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx.
• This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

Hiring Unit Contact: Tahira Garduno [phone] [e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact: Office of Civil Rights [phone] [e-mail] California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement Of Qualifications (SOQ)

All interested applicants are required to submit a completed Statement of Qualifications (SOQ) as part of their application package. The SOQ serves as a narrative description of how your education, training, experience, and skills have prepared you for this position. The SOQ must not exceed two (2) pages, be typed, single-spaced, with 1\" margins, and use 12-point Calibri font. Applicants must include their name and Job Control (JC) number at the top center of the page. The SOQ must be numbered and restate each prompt in the same order as listed below, with responses providing detailed examples of your experience.

Please note: Applicants who fail to submit an SOQ will be disqualified from consideration. Resumes do not substitute for the SOQ.

Questions:

• Considering the attached job duty statement, please describe any special or unique qualifications or attributes you have that would contribute to your ability to serve successfully in this position. Please provide details of your professional strengths and skills not included in your application or resume.
• Describe your experience handling tasks under pressure. Explain the strategies you use to ensure your work is both accurate and completed in a timely manner.

Examination Information

To obtain list eligibility for the Analyst III, before applying for the position(s), you should first take and pass the examination here CalCareers.

Individuals with a disability and who have a Limited Examination and Appointment Program (LEAP) certification from the Department of Rehabilitation may take the online CalCareers Analyst III (LEAP) exam.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Final Filing Date: 10/6/2026