Analyst II - Tech Delivery

Bank of America; Jersey City (NJ); On-site; USD 89,000 - 152,000; Full time

Job summary

Bank of America is seeking a Technical Business Analyst in Jersey City, NJ to capture, analyze, and refine business and system requirements for software changes. You will collaborate with stakeholders to translate needs into actionable stories and help shape solutions across data integration, reporting, and process improvements.

The role requires strong data analysis, SQL, and Agile delivery experience, with responsibility for testing support, status reporting, and cross-functional collaboration

Qualifications

• 5+ years of Business Analysis, Requirements Management, or Technical Analysis experience.
• Ability to manage various project requirements within the Global Regulatory Relations domain.
• Supports development efforts for the Global Regulatory Relations (GRRP).
• Ability to support multiple projects concurrently - collaborating across teams as needed to facilitate Deliverables accomplishment.
• Identifies opportunities to integrate usage of AI tools and pursues within risk framework.
• Facilitates Agile team processes, assuming various roles as needed to support team success.
• Conduct data analysis using SQL and data visualization techniques to meet requests, identify trends, issues, and/or opportunities.

Responsibilities

• Understand stakeholder needs to help envision and create a solution to solve a problem.
• Supports cost and benefit analysis to align technology solutions to business strategy.
• Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests.
• Identifies the impact of modifications and enhancements to applications and assists with identifying integration points and the end-to-end solution design.
• Assists users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs.
• Documents processes, procedures and workflows for technology as needed.

Skills

Agile Practices

Analytical Thinking

Business Acumen

Collaboration

Solution Delivery

Process Influence

Result Orientation

Risk Management

Solution Design

Stakeholder Management

Data Management

Financial Management

Technical Strategy Development

User Experience Design

Education

Bachelor's degree or equivalent

Tools

Oracle databases

API integrations

Pega Development involving AI tools like Orchestra, RAG

Angular Data warehousing concepts

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

This job is responsible for capturing and refining business or system requirements that may involve a software change. Key responsibilities include working with stakeholders to understand their needs, analyzing problems, capturing requirements, creating solutions, solving problems either manually or through software, and providing subject matter expertise on products to support scope and requirement decisions. Job expectations include collaborating with project stakeholders to analyze and confirm requirements, creating, analyzing, and improving processes and writing user and technical stories. The Technical Business Analyst serves as the critical liaison between business stakeholders, product owners, subject matter experts, and technology teams. This role is responsible for eliciting, analyzing, documenting, and managing business and technical requirements to support application development, data integration, reporting, and process improvement initiatives. The analyst applies strong analytical, data, and communication skills to translate business needs into actionable requirements and ensure successful delivery using Agile methodologies. The ideal candidate combines business analysis expertise with technical proficiency in data analysis, SQL, data mapping, and Agile delivery practices. This individual will facilitate collaboration within and across cross-functional teams, support testing activities, provide executive-level status reporting, and help drive strategic technology solutions.

Responsibilities

• Understand stakeholder needs to help envision and create a solution to solve a problem
• Supports cost and benefit analysis to align technology solutions to business strategy
• Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests
• Identifies the impact of modifications and enhancements to applications and assists with identifying integration points and the end-to-end solution design
• Assists users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs
• Documents processes, procedures and workflows for technology as needed

Required Qualifications

• 5+ years of Business Analysis, Requirements Management, or Technical Analysis experience
• Ability to manage various project requirements within the Global Regulatory Relations domain
• Supports development efforts for the Global Regulatory Relations (GRRP)
• Ability to support multiple projects concurrently - collaborating across teams as needed to facilitate Deliverables accomplishment
• Identifies opportunities to integrate usage of AI tools and pursues within risk framework
• Facilitates Agile team processes, assuming various roles as needed to support team success
• Conduct data analysis using SQL and data visualization techniques to meet requests, identify trends, issues, and/or opportunities

Desired Qualifications

• Oracle databases
• API integrations
• Pega Development involving AI tools like Orchestra, RAG
• Angular Data warehousing concepts
• Risk and Compliance domain experience
• Prior financial services or banking experience
• Ability to operate independently with minimal supervision while managing multiple priorities and stakeholders

Skills

• Agile Practices
• Analytical Thinking
• Business Acumen
• Collaboration
• Solution Delivery
• Process Influence
• Result Orientation
• Risk Management
• Solution Design
• Stakeholder Management
• Data Management
• Financial Management
• Technical Strategy Development
• User Experience Design

Minimum Education Requirement

Bachelor's degree or equivalent work experience.

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range $89,000.00 - $151,800.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multifaceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency