Analyst II - Enterprise PACS

NYU Langone; New York (NY); On-site; USD 70,000 - 102,000; Full time

Job summary

NYU Langone Health is seeking an Analyst II - Enterprise PACS to join the Imaging IT team in a complex healthcare environment. You will develop deep knowledge of more than 10 Enterprise Imaging applications, analyze workflows, test changes, and coordinate with vendors, clinicians, and project teams to tailor systems to the organization's needs.

Responsibilities include documenting procedures, training users, supporting go-lives and upgrades, and participating in disaster recovery.

Qualifications

• 2+ years of experience in healthcare IT or IT analysis.
• BA/BS degree or equivalent in a related field.
• Experience with imaging IT systems is a plus.

Responsibilities

• Demonstrate knowledge of Core Values and Service Standards in duties.
• Collaborate with Project Team to collect, analyze, and document business operations and workflow.
• Perform tasks with accuracy and on schedule; maintain documentation.
• Provide on-site support during go-lives and system upgrades.
• Develop, review, and update test scripts reflecting new workflows.

Skills

2+ years of experience

Education

BA/BS Degree or equivalent

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition‑free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Analyst II - Enterprise PACS.

The Enterprise Imaging IT Analyst 2 is responsible for achieving in-depth knowledge of assigned Enterprise Imaging IT systems and software. There are over 10 applications supported by Enterprise Imaging IT. He/She conducts regular day‑to‑day communication, monitors and maintains applications, demonstrates an understanding of clinical operations, and works with vendors, Project Team(s), NYULMC Clinical Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Enterprise Imaging IT Analyst routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Enterprise Imaging IT systems; is responsible for developing and documenting the internal procedures that will be used in conjunction with Enterprise Imaging applications; and will design, build, test, install, train and maintain those solutions. The Enterprise Imaging IT Analysts also supports modality connectivity to the network and applications. He/She supports the installation of Enterprise Imaging applications and workstations running the applications. The Enterprise Imaging IT Analyst is expected to use critical thinking skills in providing systems solutions to meet business needs.

Job Responsibilities

• Demonstrate knowledge of the organizations Core Values and incorporate them into the performance of duties.
• Demonstrate knowledge of the organization Service Standards and incorporate them into the performance of duties.
• Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
• Complete all tasks in a timely manner with accurate documentation.
• Collaborate effectively with colleagues to achieve the completion of tasks.
• Collaborate effectively with vendors using appropriate tools.
• Troubleshoot problems and address questions from users, and provide on‑call support on a rotating basis.
• Review and test changes, enhancements, and each new release as assigned.
• With support, create, review, and update test scripts to reflect proposed workflow solutions.
• Analyze data conversion needs.
• Analyze new functionality in new releases to identify impact.
• Develop an understanding of interface requirements and testing.
• Provide assigned on‑site support during go‑lives and system upgrades.
• Assist with all quality assurance processes, including change management and testing efforts.
• Actively participate and contribute in meetings as assigned.
• Work with hospital staff/surgeons/technologists and operational users to support their workflows and troubleshoot issues.
• Incorporate patient safety factors in clinical design.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Communicate effectively across all impacted teams associated with task assignments.
• Participate in disaster recovery measures.
• Act as an application lead, responsible for working with vendors, colleagues and users to ensure application is performing as needed, and planning and participating in and leading maintenance and upgrade activities. Must be available to assist colleagues in troubleshooting application issues requiring escalation as needed, especially during off‑hours.

Additional Position Specific Responsibilities

The Enterprise Imaging IT Analyst possesses effective oral and written communication and follow‑up skills, strong interpersonal relationship skills and strong desktop tool usage including Word, Excel, and PowerPoint. He/She is a self‑motivated, detail‑oriented, problem solver. Requires 0‑3 years of relevant experience and BA/BS Degree or equivalent. Minimal implementation and/or support experience desired.

Minimum Qualifications

To qualify you must have a Typically requires 2 or more years of experience and BA/BS degree or equivalent

Preferred Qualifications

Enterprise Imaging IT experience or Healthcare experience

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time‑off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.60 - $101,932.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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