Case Worker II, Drop in Coordinator - Pediatrics Adolescent Medicine

Washington University in St. Louis; St. Louis (MO); On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass transit

Retirement plan (403b)

Job summary

Washington University in St. Louis is seeking a Youth Drop-In Center Coordinator in Saint Louis, MO to plan, implement, and evaluate daily youth drop-in programming with a focus on housing instability and trauma-informed care.

The role involves case management, resource linkage, and collaboration with staff and the community to support youth engagement and safety. The position involves coordinating grant deliverables for trauma-focused care and reporting to the Director of SPOT Programs.

Qualifications

• Master's degree required or combination of education and experience may substitute for minimum education.
• Basic Life Support (BLS) certification must be obtained within one month of hire date.
• No specific work experience is required for this position.
• Preferred qualifications include master's degrees in Counseling, Psychology, or Social Work.

Responsibilities

• Conduct comprehensive assessments with client and support network to plan care.
• Arrange and coordinate service referrals; monitor plan implementation and public benefits referrals.
• Document all contacts and coordination activities in client records.
• Educate clients about medical and psychosocial aspects to improve adherence to care.
• Provide proactive follow-up, tracking symptoms and treatment responses.

Skills

Case Management

Clinical Evaluations

Community Resources

Computer Literacy

Effective Written Communication

Family Support

Foster Care

HIPAA Compliance

Homeless Services

LGBTQ Issues

Oral Communications

Patient Care

Patient Education

Prevention Programs

Referral Coordination

Team Collaboration

Team Communication

Trauma Informed Care

Youth at Risk

Education

Master's degree - Counseling

Master's degree - Psychology

Master's degree - Social Work

Job description

Position Summary

Location: SAINT LOUIS, MO 63108

Scheduled Hours: 40

Position Summary

The Youth Drop-In Center Coordinator is responsible for planning, implementing, and evaluating daily drop‑in programming and support services for youth, with particular emphasis on youth experiencing housing instability. This position provides trauma‑informed, strengths‑based behavioral health support, facilitates life skills education, and helps create a safe, welcoming environment that promotes youth engagement, stability, and connection to community resources.

This position will also provide case management services, including having a knowledge of resources, linking youth to services, and documentation. The drop‑in coordinator will work under supervision of the Director of SPOT Programs and lead a dynamic partnership with youth, staff and the community to support program planning. Additionally, this position will coordinate and participate in grant deliverables for a trauma focused care grant.

Job Description

Primary Duties & Responsibilities

• Conducts a comprehensive sensitive assessment with the client and family/support network as appropriate, in order to develop a plan of care to meet identified needs.
• Arranges and coordinates service referrals for the client/family as needed; provides ongoing monitoring of the activities implemented to carry out the plan of care. Refers clients/families to public benefits programs as eligible.
• Provides regular contact with enrolled clients and documents all contacts and service coordination activities in client records as required by program guidelines.
• Educates clients/families about the basic medical and psychosocial aspects of disease in order to optimize adherence to care.
• Provides proactive follow up, tracking symptoms and treatment responses.
• Adheres to all applicable state laws and the department’s rules and regulations regarding programs.
• Stays abreast of new resources, programs and developments. Participates in continuous training and education, including attendance at staff meeting and community meetings as assigned.

Working Conditions

Job Location/Working Conditions

• Normal office environment
• Patient care setting

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
• Occasional lifting (25 lbs or less)

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

Required Qualifications: Master's degree or combination of education and/or experience may substitute for minimum education.

Certifications / Professional Licenses

• Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience

No specific work experience is required for this position.

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

Required Qualifications

More About This Job

• Basic Life Support certification must be obtained within one month of hire date
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Education

Preferred Qualifications: Master's degree - Counseling, Master's degree - Psychology, Master's degree - Social Work

Certifications / Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

Case Management, Clinical Evaluations, Community Resources, Computer Literacy, Effective Written Communication, Family Support, Foster Care, HIPAA Compliance, Homeless Services, LGBTQ Issues, Oral Communications, Patient Care, Patient Education, Prevention Programs, Referral Coordination, Team Collaboration, Team Communication, Trauma Informed Care, Youth at Risk

Grade

C10

Salary Range

$54,600.00 - $81,900.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre‑employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.