Analyst, Global Security Operations Center-2

Tapestry, Inc.; New York (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

Tapestry, Inc. is seeking a Global Security Operations Center (GSOC) Analyst to monitor threats, coordinate protective intelligence, and manage incident reporting for employees, travelers, stores and offices.

The role requires experience with CCTV, access control, and emergency communications, plus strong analytical and communication skills. In-office, New York-based position with global scope.

Qualifications

• Bachelor's degree or equivalent experience in security fields.
• Experience in GSOC, corporate security, or asset protection.
• Experience with CCTV, access control, or incident management platforms.

Responsibilities

• Monitor threats and provide protective intelligence for global operations.
• Support emergency communications and incident reporting.
• Oversee CCTV and access control for HQ and remote sites.
• Produce situational awareness reports and escalate significant events.

Skills

Analytical skills

Written communication

Verbal communication

Interpersonal skills

Ability to multi-task

Education

Bachelor's degree in criminal justice, Security Management, Emergency Management, Intelligence Studies or equivalent

Tools

AlertMedia

ThinkLP

CCTV

Access control

Mass notification

Job description

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach and Kate Spade New York - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose: The Global Security Operations Center (GSOC) Analyst supports Tapestry's global security operations by monitoring and assessing events that may impact employees, executives, travelers, stores, offices, facilities, and business operations. The Analyst supports threat and protective intelligence, emergency communications, executive travel monitoring, CCTV, access control, incident reporting, Asset Protection analytics, special events, and emergency preparedness.

The successful individual will leverage their proficiency in Asset Protection to...

Threat & Protective Intelligence

• Monitor domestic and global threats that may impact Tapestry people, locations, assets, or operations.
• Monitor threat matrices and intelligence sources for crime, civil unrest, terrorism, severe weather, geopolitical events, and other emerging risks.
• Support protective intelligence and executive travel through pre-travel and real-time monitoring.
• Prepare timely situational awareness reports and elevate significant concerns.

Emergency Communications & Threat Monitoring

• Utilize emergency communication tools, threat monitoring, and incident response platforms.
• Identify employees, stores, facilities, and travelers potentially affected by emerging events.
• Prepare and distribute targeted security and emergency notifications.
• Participate in emergency notification tests, tabletop exercises, and other preparedness activities.

CCTV & Security Technology

• Monitor CCTV systems at Corporate HQ and remotely accessible Tapestry stores and facilities.
• Conduct video review in support of investigations, theft, safety matters, and security incidents.
• Support CCTV troubleshooting, security equipment repair requests, and system maintenance.
• Coordinate system issues with appropriate internal teams and vendors.

Access Control

• Support Tapestry's electronic access control and identification card systems.
• Assist with activations, deactivations, permissions, troubleshooting, and auditing.
• Identify and elevate unusual or potentially unauthorized access activity.

Asset Protection Analytics

• Monitor incident reports, shrink information, and other incoming Asset Protection intelligence.
• Maintain accurate incident documentation and ensure appropriate escalation.
• Support reporting and analysis used to identify theft, shrink, and security trends.
• Assist Asset Protection teams with research and analytical requests.

Special Events & Incident Support

• Provide monitoring and intelligence support for executive, board, corporate, employee, and brand events.
• Monitor civil disturbances, crime, severe weather, transportation disruptions, and other event-related concerns.
• Maintain communication with security personnel and internal stakeholders during significant events.
• Document and elevate security-related activity as appropriate.

The accomplished individual will possess...

• Bachelor's degree in criminal justice, Security Management, Emergency Management, Intelligence Studies or equivalent experience will be considered.
• GSOC, corporate security, Asset Protection, intelligence, law enforcement, military, or emergency management experience.
• Previous supervisory or team-lead experience.
• Experience with AlertMedia, ThinkLP, CCTV, access control, or comparable technologies preferred.
• Experience supporting a geographically dispersed or global organization preferred.

The accomplished individual will possess...

• Strong analytical, written, verbal, and interpersonal communication skills.
• Ability to analyze multiple information sources and identify potential security concerns.
• Strong attention to detail and ability to maintain accurate documentation.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Sound judgment and ability to remain composed during critical incidents.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Strong computer skills and ability to learn new security and analytical technologies.

An outstanding professional will have...

• Bachelor's degree in criminal justice, Security Management, Emergency Management, Intelligence Studies or a related experience will be considered.
• GSOC, corporate security, Asset Protection, intelligence, law enforcement, military, emergency management, or related experience.
• Experience with CCTV, access control, mass notification, incident management, or intelligence platforms.
• Experience with AlertMedia, ThinkLP, or comparable platforms preferred.
• Experience supporting retail, corporate, or global operations preferred.

Schedule & Operational Requirements

This position operates on a flexible, in-office work schedule with possible day, and evening shifts based on operational requirements. Flexibility may occasionally be required to support significant incidents, executive travel, special events, or other business requirements.

Our Competencies for All Employees

Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for