ANALYST, FUNCTIONAL (REMOTE)

Compass Group Careers; North Carolina; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a Functional HRIS Analyst to administer SAP SuccessFactors Performance and Talent Intelligence Hub modules, supporting performance management and year-end processes through configuration, security, and data integrity.

Partner with HR, Talent, and Compensation to implement enhancements, gather requirements, and drive the evolution of Talent technology while aligning with policies and regulatory requirements.

Qualifications

• 5+ years of SAP SuccessFactors configuration experience.
• Working knowledge of system implementation, enhancement, security, and release processes.
• Communicates effectively with stakeholders. Provides clear updates, documentation, and release impact summaries.
• Ability to manage workload across operational support, releases, projects, and reporting in a fast-paced environment with accuracy and efficiency.
• Collaborative, professional, and solutions-oriented, with a winning team spirit.

Responsibilities

• Configure and maintain SuccessFactors Performance and Talent Intelligence Hub modules, including performance forms, goal plans, workflows, and business rules.
• Control user roles, permissions, and system access to ensure appropriate security, compliance, and segregation of duties.
• Partner with HR, Talent, and Compensation to support end to end performance processes (goal setting, performance reviews, and year end cycles).
• Troubleshoot system, access, and data issues, perform root cause analysis, and coordinate resolution with internal teams.
• Maintain data integrity across Talent systems and deliver reports, dashboards, and audits on review completion, year end cycle progress, and operational metrics.
• Support system releases and enhancements, including reviewing release notes, assessing business impact, writing and executing test scripts, and coordinating UAT and integration testing.
• Document business processes, system configurations, and standard operating procedures.
• Identify opportunities to improve efficiency, compliance, and user experience through system enhancements.

Skills

SAP SuccessFactors configuration

Security access management

Stakeholder communication

Workload management

Collaborative / team oriented

Tools

SAP SuccessFactors

Job description

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As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Functional HRIS Analyst administers SAP SuccessFactors Performance and Talent Intelligence Hub modules, enabling performance management and year end processes through system configuration, reporting, security access, and data integrity. Partnering with HR, Talent, and Compensation teams, the analyst gathers requirements, supports system enhancements and releases, and contributes to the ongoing evolution of Talent technology solutions while maintaining alignment with company policies and regulatory requirements.

Responsibilities

• Configure and maintain SuccessFactors Performance and Talent Intelligence Hub modules, including performance forms, goal plans, workflows, and business rules.
• Control user roles, permissions, and system access to ensure appropriate security, compliance, and segregation of duties.
• Partner with HR, Talent, and Compensation to support end to end performance processes (goal setting, performance reviews, and year end cycles).
• Troubleshoot system, access, and data issues, perform root cause analysis, and coordinate resolution with internal teams.
• Maintain data integrity across Talent systems and deliver reports, dashboards, and audits on review completion, year end cycle progress, and operational metrics.
• Support system releases and enhancements, including reviewing release notes, assessing business impact, writing and executing test scripts, and coordinating UAT and integration testing.
• Document business processes, system configurations, and standard operating procedures.
• Identify opportunities to improve efficiency, compliance, and user experience through system enhancements.

Qualifications

• 5+ years of SAP SuccessFactors configuration experience; Talent or performance management administration experience preferred.
• Working knowledge of system implementation, enhancement, security, and release processes.
• Communicates effectively with stakeholders. Provides clear updates, documentation, and release impact summaries.
• Ability to manage workload across operational support, releases, projects, and reporting in a fast-paced environment with accuracy and efficiency.
• Collaborative, professional, and solutions-oriented, with a winning team spirit.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.