Analyst, Crew Pay Administration

Frontier Airlines, Inc; Denver (CO); On-site; USD 48,000 - 70,000; Full time

Job summary

Frontier Airlines is seeking a Crew Payroll Analyst in Denver to manage flight attendant and pilot pay processes, collaborating with Crew Services, Inflight, Flight Ops and HR.

Responsibilities include payroll event audits, monthly pay detail preparation, reconcile balances, and ensuring SOX-compliant controls across pay systems. A bachelor’s in a related field and 3+ years airline payroll experience are preferred.

Qualifications

• Bachelor’s degree related to business processes, information systems, payroll or aviation is highly desirable; combination of education and experience considered in lieu of degree
• Minimum 3 years of airline industry experience (Inflight, Flight Operations or Customer Service)
• Proficiency with Crew Trac, FLiCA or similar aviation applications is a plus

Responsibilities

• Audit the accuracy of the pay events in CrewTrac using a customized tool set.
• Prepare monthly pay detail for Flight Attendant Credits, Pilot Credits, Adjustments, Per Diem, Sick and Vacation for payroll processing.
• Prepare final paycheck figures for terminated flight attendants and pilots and track materials returned.
• Assist in administrative work in preparation for assembling and processing pay reports.
• Analyze, investigate and resolve payroll discrepancies for flight attendants and pilots.
• Oversee Vacation accrual, Sick Time, and unpaid leaves by adjusting systems and reconciling balances.

Skills

Analytical skills

Attention to detail

Communication skills

Time management

Problem solving

Organizational skills

Education

Bachelor’s degree in business processes, information systems, payroll or aviation

Tools

CrewTrac

FLiCA

Job description

Working at Frontier Airlines

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day.

As a Frontier employee, your work connects to more than a single role. Whether you’re supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value.

Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us.

Support for work, life and travel

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.

Depending on role and eligibility, available benefits and programs may include:

• Medical, dental and vision coverage
• 401(k) retirement savings options
• Paid holidays, vacation time and sick time
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
• Buddy passes, based on eligibility and program rules
• Travel-related discounts and employee discounts on select products, services and vendors

About Frontier Airlines

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more.

We’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.

What Will You Be Doing?

The Crew Payroll Analyst is the support analyst and subject matter expert for preparing and supporting flight attendant and pilot pay and their associated systems. Working in conjunction with Crew Services, Inflight, Flight Ops and Human Resources, this role is responsible for the administration of flight attendant pay and pilot pay as provided for in the flight attendant and pilot collective bargaining agreements and application of company policy as it relates to pay.

Essential Functions

• Audit the accuracy of the pay events in CrewTrac using a customized tool set.
• Prepare monthly pay detail for Flight Attendant Credits, Pilot Credits, Adjustments, Per Diem, Sick and Vacation for payroll processing.
• Prepare final paycheck figures for terminated flight attendants and pilots and track materials returned.
• Assist in conducting administrative work in preparation for assembling and processing flight attendant and pilot pay reports.
• Analyze, investigate and resolve payroll discrepancies for flight attendants and pilots.
• Oversee Vacation accrual, Sick Time process and unpaid leaves by adjusting FLiCA and CrewTrac then reconciling and auditing the balance in UltiPro.
• Work closely with Crew Services to communicate vacation balances for annual flight attendant and pilot vacation bids.
• Audit vacation balances in payroll systems at the conclusion of each pilot and flight attendant bid period.
• Manage and support the flight attendant pay and pilot pay automated systems including change management process.
• Determine failure point for pay discrepancies and develop process or system changes to address the problem.
• Work closely with IT and primary software vendors to ensure quality of operational systems that drive flight attendant and pilot pay.
• Analyze and develop specifications for customized pay reports and management reports.
• Develop and manage control points for the flight attendant and pilot pay processes for SOX compliance.
• Maintain system and business process documentation for pilots and flight attendants.

Other Functions

• Cross train with both Flight Attendant Payroll Analyst and Pilot Payroll Analyst and other payroll personnel as needed to provide adequate back up when needed.
• Process development

Qualifications

• Bachelor’s degree related to business processes, information systems, payroll or aviation is highly desirable; combination of education and experience considered in lieu of degree
• Minimum 3 years of Inflight, Flight Operations, Customer Service or other related airline industry experience
• Crew Management Systems, Crew Scheduling, Inflight or Flight Operations background highly desired
• Proficiency in Crew Trac, FLiCA or similar aviation applications a plus
• Familiarity with collective bargaining agreement regarding interpretation of scheduling and flight attendant pay sections preferred
• Background in business systems analysis and support a plus

Knowledge, Skills and Abilities

• Proficient in the Microsoft Office Suite with a high degree of proficiency in MS Excel
• Knowledge of flight attendant and/or pilot pay and scheduling procedures
• Strong analytical abilities and attention to detail
• Ability to respond to and resolve flight attendant payroll inquires and make corresponding changes
• Problem-solving abilities with an emphasis on working with data
• Strong organizational, prioritization and communication skills
• Ability to think and work under stress
• Ability to meet critical deadlines
• Ability to interact with all levels of management, employees and outside vendors
• Ability to use good judgment in dealing with confidential and sensitive information
• Must be detail-orientated and able to produce quality work under strict timelines
• Knowledge of Flight Attendant and Pilot Handbook
• Good communication skills
• Ability to work independently and with minimal supervision

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

May be required to work evenings, weekends and holidays to facilitate payroll at the end of each payroll cycle.

Physical Effort

Generally, not required.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

• None

Salary Range: $48,000 – $69,757

Please note this role has a closing date of on or before 10/29/26 midnight MST

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.