Analyst, Commerce Media

Digitas North America; Chicago (IL); On-site; USD 55,000 - 82,000; Full time

Job summary

Digitas North America is seeking an outstanding Analyst to manage digital campaign activities, including setup, QA, performance reporting, and billing reconciliation, across retailers and retail media networks. You’ll identify optimizations based on data trends and collaborate with the team on campaign status and insights.

This role emphasizes strong analytical thinking, advanced Excel skills, and effective communication to coordinate with senior analysts and platform partners.

Qualifications

• Digital media familiarity or experience in digital roles (internships included).
• Basic knowledge of how digital advertising works and programmatic concepts.
• Basic knowledge of media or retail media platforms with campaign optimization experience is a plus.
• Strong attention to detail and ability to manage detailed work.
• Excellent written and verbal communication skills.

Responsibilities

• Executing, managing, and optimizing all digital media campaigns and programs for agency clients, including platform media buying and direct-to-publisher programs.
• Developing and maintaining relationships with platform and publisher partners; serve as main contact for these relationships.
• Contributing to assessment of media offerings and proposals for new opportunities.
• Managing Prisma campaign setup, orders, artifacts, and campaign documentation for launches.
• Running QA to ensure correct implementation, pacing, and performance; daily pacing checks.
• Aggregating data from retailer UI/API and other sources into data storage platforms for campaigns.
• Assisting in development of client-facing campaign performance reports.
• Participating in regular sessions to learn and apply new optimization strategies.
• Maintaining diligence and adherence to best practices across the campaign life cycle.
• Collaborating with offshore resources to align tasks and responsibilities.

Skills

Digital media

Analytical thinking

Excel skills

Communication

Organization

Retail media knowledge

Education

Bachelor's degree or equivalent

Tools

Prisma

Job description

Company Description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

Company Description

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

Overview

We’re looking for an outstanding Analyst—someone who can win the hearts of clients, inspire their teammates, and skillfully juggle multiple pieces of business. This is a unique opportunity for a future digital media star to actively drive performance for some of the largest brands on the planet. In this role, you can make a real difference in our clients’ business and our own.

Sound like you? Read on.

Responsibilities

The Analyst is responsible for digital campaign management activities such as campaign set‑up, documentation creation and maintenance, QA, performance reporting, and billing reconciliation. You’ll identify and implement optimizations based on data analysis/trends and provide updates to the rest of the team on campaign status (I.e. pacing, performance to KPIs, any issues you’re seeing, etc).

Most importantly, you must possess a strong inner drive to bring your knowledge and ability to learn quickly to manage both search and display campaigns across retailers and retail media networks. Campaigns will vary between hands‑on self‑serve as well as direct buys with retailers including, but not limited to: Amazon, Walmart, Instacart, Kroger, Target, Ahold, Costco, HyVee, Meijer, etc.

Day To Day Your Role Includes

• Executing, managing, and optimizing all digital media campaigns and programs for agency clients, including platform media buying as well as direct‑to‑publisher programs, both independently and in support of Senior Analysts
• Developing and maintaining strong relationships with platform and publisher partners in the industry – responsible for following up with, setting up and leading platform/publisher meetings. Analyst will be the main point of contact for maintaining these relationships.
• Contributing to the assessment of media offerings available and the formulation of proposals for new opportunities
• Managing Prisma campaign set up, platform insertion orders, campaign artifacts, and all relevant campaign documentation in preparation for campaign launch
• Running the campaign QA process to ensure accurate campaign implementation, pacing, performance, troubleshooting and optimization – Daily pacing check‑ins will be largest responsibility to ensure campaigns are on track
• Aggregate data from retailer UI, retailer API, and other data sources into data storage platforms for both BU and eComm funded activity
• Assisting in the development of client‑facing campaign performance reports
• Participating in regular sessions to share and learn new strategies for optimizing and enhancing campaign performance
• Demonstrating diligence, attention to detail, and adherence to best practices throughout the full campaign life‑cycle
• Be strategic partner to any off‑shore resources – ensure closely aligned on all tasks and partner to share analyst responsibilities

Outside of day‑to‑day

• Keep up to date on industry trends and send highlights to greater team when applicable
• Handle ad‑hoc reporting requests as they come through

Qualifications

• Digital media familiarity or experience in digital roles (internships included)
• Basic knowledge of how digital advertising works and can confidently define programmatic
• Basic knowledge of media or retail media platforms and active campaign optimization experience is a plus
• The ability to organize and manage detailed work
• Strong analytical thinking, problem solving and mathematical skills
• Excellent communication and writing skills—you’re poised, precise, and above all, kind when relating to others
• Advanced MS Excel skills
• A four‑year