Analyst, Claims

Navitus Health Solutions; United States; Remote; USD 49,000 - 60,000; Full time

Job summary

Navitus Health Solutions seeks an Analyst, Claims to enhance claim processing accuracy and customer service. This entry-level position requires analytical skills and an associate's degree, with potential for growth in a supportive environment offering comprehensive benefits.

Benefits

Health, Dental, and Vision insurance

20 days paid time off

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Qualifications

• Basic knowledge of claims processing applications.
• Experience supporting mid-sized to large clients.
• Intermediate to advanced skills in relevant tools.

Responsibilities

• Collaborates with analysts to determine claim processing issues.
• Documents findings and recommends corrective actions.
• Participates in process improvement and compliance initiatives.

Skills

Analytical Skills

Communication Skills

Problem Solving

Education

Associate’s degree

Tools

Claims Processing

Microsoft Office

Reporting Tools

Job description

Join to apply for the Analyst, Claims role at Navitus Health Solutions

Join to apply for the Analyst, Claims role at Navitus Health Solutions

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.

Pay Range

USD $49,911.00 - USD $59,418.00 /Yr.

Work Schedule Description (e.g. M-F 8am To 5pm)

8 am to 5 pm, CT

Remote Work Notification

ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview

Navitus Health Solutions is seeking a Claims Analyst to join our team!

The Analyst, Claims ensures efforts are in alignment with the Claim Adjudication Operations (CAO) team to leverage technology and process improvement for the purpose of meeting the business needs of Navitus customers, clients, members, and pharmacies by accurately administering benefits. The Analyst, Claims role is responsible for analyzing, documenting, and reporting findings of claim processing issues. Individuals in this role will interview stakeholders and research claim processing issues within the PBM claim processing system and will use the information to document the “how” and “why” of the claim processing issues.

The Analyst, Claims will work closely with benefit configuration analysts to gain an understanding of the benefit design and plan build. This position also collaborates with several Navitus departments including, but not limited to, Account Management, Provider Relations, Formulary Operations, and Information Technology to ensure Navitus is able to provide a versatile adjudication system to adapt to the continuous changes in the pharmacy benefit industry.

This position may include after-hour and/or weekend hours with other eligible team members depending on workload.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Collaborates with benefit configuration analysts and internal customers using sound business judgement and expertise to research and determine root causes for claim processing issues of low to moderate complexity.
• Works simultaneously on multiple claim processing issues using subject matter expertise to enhance and improve the accuracy of claim processing.
• Acquires and maintains an intermediate to advanced level of knowledge and interpretation of benefit designs and adjudication system screens and functions.
• Applies advanced reporting and data analysis techniques to identify error types, root causes and quantity of claims affected.
• Establishes and utilizes standard templates to document and share a comprehensive summary of findings including a systemic impact analysis with CAO leadership and all relevant functional areas.
• Recommends retraining, new training and/or corrective action plans based on findings and works closely with benefit configuration trainers and coaches to take appropriate action to mitigate future occurrences and financial risk to client and/or Navitus.
• Adapts to industry changes and evolving technology, maintaining an intermediate to advanced level of understanding of both legacy and emerging products and systems.
• Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to moderate to complex customer requests.
• Independently assesses business needs and participates in process improvement, cost reduction and automation efforts.
• Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
• Other duties as assigned.
  
  

Qualifications

What our team expects from you?

• Education: Associate’s degree or equivalent work experience required.
• Experience:
• Basic knowledge of applications used within operational processes for ability to perform tasks with minimal guidance required, typically with less than 1 year of experience.
• Experience with supporting mid-sized to large clients with moderate to high complexity.
• Experience with the following tools at an intermediate to advanced level preferred:
• Claims Processing
• Microsoft Office (Word, Excel, PowerPoint)
• Formulary Management
• Request Management (Connectus, Service Desk)
• Reporting (3D QlikView/QlikSense)
  

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
  
  

Location : Address

Remote

Location : Country

US

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Navitus Health Solutions by 2x

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