Analyst Chargebacks

Medline; Mundelein (IL); Hybrid; USD 67,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Employee benefits

Job summary

Medline in Mundelein, IL is seeking a Chargebacks Analyst to join our Kitting division on a hybrid basis. You will process chargeback submissions, research discrepancies, and work with management to improve processes.

The role requires experience in data analysis and chargeback operations, with SAP/Vistex and strong Excel skills, to ensure accurate payments and timely reporting. This position offers growth within a healthcare supply chain environment.

Qualifications

• Bachelor's degree in a business-related field.
• At least 2 years of data analysis and reporting experience.
• At least 1 year of chargeback analysis and processing experience.
• Experience with SAP and/or Vistex; advanced Excel skills.

Responsibilities

• Serve as initial escalation point and provide resolution to incidents or issues.
• Monitor databases and reconcile discrepancies on partial or missed chargeback payments to avoid financial loss.
• Prepare and review reporting to meet changing business needs.
• Validate distribution of chargeback and tracing files and processing of discrepancies.
• Prioritize incoming chargeback inquiries and apply detailed analysis.
• Monitor email box for timely vendor responses.
• Create fee agreements tied to vendor restrictions.
• Establish relationships with internal and external resources to facilitate timely processing of files and payments.
• Coordinate and execute training sessions and review SOPs.
• Provide input to process improvement programs and facilitate organizational change.
• Participate in cross-functional meetings to meet objectives and improve processes.

Skills

Data analysis

Cross-functional collaboration

Professional communication

Attention to deadlines

SAP

Vistex

Excel

Education

Bachelor's degree in business or related field

Tools

SAP

Vistex

Job description

Job Summary

Medline has an opening for a Chargebacks Analyst in our Kitting division! This position will be based out of our Mundelein, IL office and will offer a hybrid model of work. The Chargebacks Analyst is responsible for processing chargeback submissions and researching and resolving related discrepancies. This person will also communicate and work closely with management to align strategies that support continuous improvement for overall processes.

Job Description

Job Responsibilities

• Serve as initial point of escalation and provide resolution to incidents or issues.


• Monitor databases and reconcile discrepancies on partial or missed chargeback payments to avoid financial loss.


• Prepare and review reporting to meet the changing needs of the business.


• Validate the accurate distribution of chargeback and tracing files and accurate processing of any resulting discrepancies.


• Prioritize incoming chargeback related inquiries and apply detailed analysis.


• Monitor email box to ensure a timely response to vendors.


• Create fee agreements tied to vendor restrictions.


• Establish and maintain relationships with external and internal resources to facilitate timely processing of files and payments.


• Coordinate and execute effective training sessions as well as structure and review standard operating procedures (SOPs).


• Provide input to process improvement programs to help facilitate organizational change.


• Participate in functional and cross-functional team meetings to meet objectives and improve processes.

Minimum Job Requirements

Education

• Bachelor's degree in a business-related field.

Work Experience

• At least 2 years of experience analyzing and reporting data to support business operation at least 1 year of chargeback analysis and processing experience.

Knowledge / Skills / Abilities

• Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.


• Experience collaborating with internal resources and external resources to meet department goals within established timelines.


• Ability to communicate professionally with internal teams, partners, and vendors — both verbally and in writing.


• Detail-oriented and strict attention and appreciation for deadlines.


• Experience in SAP and/or Vistex.


• Proficiency in Microsoft Excel.

Preferred Job Qualifications

Work Experience

• GTN Experience within Medical Device and/ or Pharmaceutical Industries


• Experience working with and interpreting supplier agreements


• Exposure to and experience with SOX Controls


• Experience with Life Sciences Revenue Management Systems

Knowledge / Skills / Abilities

• Ability to query and manipulate complex datasets using tools such as SQL, validate data accuracy, create reports, and communicate analytical findings to business stakeholders.

The Anticipated Salary Range For This Position

$67,000.00 - $101,000.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.