Analyst Business Systems IT

Medline; Chicago (IL); On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline is seeking a Business Systems Analyst to translate logistics, warehouse, carrier, parcel, and ERP needs into clear requirements and production-ready solutions across multiple transportation platforms.

The role emphasizes strong system analysis, working knowledge of TMS, and collaboration with developers, operations, and business stakeholders to deliver improvements and support post-release activities.

Qualifications

• 5+ years as a Business Systems Analyst or similar in enterprise apps.
• Experience supporting logistics, TMS, warehouse, or supply chain tech.
• Strong system analysis skills: requirements, data/process flows, testing.
• Ability to read SQL, analyze data, troubleshoot interfaces/logs, explain findings.

Responsibilities

• Analyze TMS workflows: planning, rating, carrier selection, tendering, tracking, reporting.
• Translate business needs into requirements, specs, data mappings, test scenarios.
• Investigate production issues via system behavior, SQL, logs, interfaces, EDI/API.
• Partner with devs, Operations, logistics, vendors and stakeholders through discovery to post-release support.
• Support release readiness, UAT, documentation and ongoing TMS improvements.

Skills

SQL reading

Requirements docs

Process analysis

Stakeholder communication

Cross-functional teamwork

Education

BS in CS/IS

Tools

Jira

Azure DevOps

Splunk

SonarQube

Zephyr

Job description

Job Summary

Medline is looking for a Business Systems Analyst with strong system analysis experience and working knowledge of industry-standard Transportation Management Systems (TMS). This role supports the TMS team by translating logistics, warehouse, carrier, parcel, and ERP needs into clear requirements, process improvements, system changes, and production-ready solutions across multiple transportation platforms.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Responsibilities

• Analyze TMS workflows across shipment planning, rating, carrier selection, tendering, tracking, visibility, exception management, and downstream reporting.
• Translate business needs into requirements, functional specifications, process flows, data mappings, test scenarios, and acceptance criteria.
• Investigate production issues and enhancement requests by analyzing system behavior, configuration, data, SQL queries, logs, interfaces, EDI/API transactions, and upstream/downstream dependencies.
• Partner with developers, Operations, logistics teams, vendors, and business stakeholders through discovery, design, build, testing, deployment, and post-release support.
• Support release readiness, user acceptance testing, documentation, communication, and continuous improvement for TMS capabilities.

Qualifications

• 5+ years of Business Systems Analyst, Systems Analyst, or similar experience supporting enterprise applications and cross-functional technology initiatives.
• Experience supporting logistics, TMS, warehouse, distribution, carrier, parcel, or supply chain technology solutions.
• Strong system analysis skills, including requirements documentation, process/data flow analysis, root-cause analysis, testing, and functional impact assessment.
• Ability to read SQL, analyze application data, troubleshoot interfaces/logs, and communicate findings clearly to technical and business audiences.
• Bachelor’s Degree in Computer Science, Information Systems, Supply Chain, Logistics, Engineering, Business, or a related field.

Preferred Qualifications

• Experience with industry-standard Transportation Management Systems (TMS), including platforms such as Oracle Transportation Management (OTM) / Oracle TMS or similar solutions.
• Experience with TMS integrations across ERP, WMS, carrier systems, parcel platforms, EDI/API transactions, middleware, reporting platforms, or vendor solutions.
• Knowledge of transportation execution, shipment visibility, exception management, freight rating, optimization, and operational support processes.
• Experience with Agile and DevOps tools such as Jira, Zephyr, Splunk, SonarQube, Azure DevOps, or similar platforms.

Salary

The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Company Culture

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you.

Equal Opportunity

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories.

To learn more about how Medline makes healthcare run better, visit www.medline.com.