Analyst - Applications

AVANGRID SERVICE COMPANY; Orange (CT); On-site; USD 88,000 - 110,000; Full time

Benefits offered by this job

Competitive benefits

Performance-based bonus 12%

401(k) match

Health, dental and vision insurance

Tuition reimbursement

Professional development

Job summary

AVANGRID SERVICE COMPANY Mobility Information is seeking an Analyst for Applications to prioritize non-SAP and SAP applications, implement solutions, and configure changes to meet end user needs. You will serve as the primary contact for business areas, end users, and vendors supporting the application library.

This role reports to the Manager – IT Applications. Responsibilities include designing and testing solutions, collaborating on project execution with the Networks Applications Team, and

Qualifications

• Bachelor’s degree in a related field with a minimum of three years of relevant experience.
• Working knowledge of desktop and mobile (Android/iOS) applications.
• Proficiency in database technologies including Oracle, SQL, MySQL and MongoDB.
• Experience with Salesforce, ProjectWise, AutoCAD and document management solutions.
• Strong analytical, problem solving and negotiation skills in a fast-paced environment.

Responsibilities

• Analyze current business processes; design, configure, or customize solutions to meet client needs.
• Prepare specifications and test business solutions according to requirements.
• Collaborate with Networks Applications Team to support project execution and system improvements.
• Provide timely, accurate solutions to end-user requests from the service desk.

Skills

Analytical skills

Communication

Team collaboration

Problem solving

Education

Bachelor's degree

3 years relevant experience

Tools

Salesforce

ProjectWise

AutoCAD

Document Management

Oracle SQL

MySQL

MongoDB

Job description

Analyst - Applications

Reports to: Manager - IT Applications

Location: In Office, Orange CT

The base salary range for this position is dependent upon experience and location, ranging from: $87,600 - $109,500

What We Offer

• Competitive benefits and growth opportunities


• Generous performance‑based bonuses 12% 401(k) match


• Comprehensive health, dental, and vision insurance


• Tuition reimbursement


• Professional development and clear career‑advancement pathways

Job Summary

The Analyst, Applications is responsible for prioritizing non‑SAP and SAP applications including implement solutions, configuration changes, reporting capabilities to meet ongoing end user requirements for these applications. Serve as the primary contact for related business areas, end users and vendors who support our overall application library. This position reports into the Manager – IT Applications.

Key Responsibilities

• Analyze current business processes and scenarios; creates solutions thru design, configuration, or custom development that meet client needs.


• Prepare specifications and test business solutions according to functional and technical requirements.


• Collaborate with the Networks Applications Team to support project execution, contribute with prioritization, planning, implementation of system improvements, and assist in the analysis and documentation of network application processes.


• Provides timely and accurate solutions to business areas including unresolved user requests from the service desk.


• Prepare specifications and documentation for changes provided by IT Support staff.


• Develops, maintains and updates documentation including Business Process Procedures (BPPs), reference materials and training materials.


• Provides on‑going end user training and end user support as required.


• Collaborate and develop innovative ideas to use functionality not currently being utilized.


• Collaborate with Disaster Recovery planning and execution.


• Complete changes request review and obtain approvals.


• Working with vendors to implement application changes or help discover solutions.


• Work at times directly with the support teams in developing application changes to fit customer needs.


• This includes but is not limited to develop and implement solutions for Field Workforce Mobility solutions, Android/IOS Applications and support upgrades for various applications.


• Collaborate with the definition, review, testing and approval of security access for a specific user group.


• After hour on‑call rotation, as required

Required Qualifications

• Bachelor’s degree in a related field of study and a minimum of three (3) years of relevant experience.


• An equivalent combination of education and experience may be considered.


• Working knowledge of desktop and mobile (Android/IOS) applications, client server technical experience.


• Proficiency in Database (Oracle, SQL ,MySQL , MongoDB).


• Desired knowledge and experience with Networks Apps like Salesforce, ProjectWise, AutoCAD and Document Management solution.


• Strong Analytical, complex problem, solving and successful negotiation skills in a fast‑paced workplace environment.


• Experience with Information/Operations Technology design and implementation.


• Able to work with others to design effective processes and system solutions.


• The ability to work with remote clients, functional teams and equipment is required.


• Strong focus on solution quality - Able to multi‑task and work under tight deadlines and have ability to work independently.


• Capable of business process to technology translation with strong understanding of deskside tools.


• Demonstrates initiative and desire to excel and learn new systems, including work independently.


• Prior experience working with business processes.


• Strong interpersonal skills with an ability to actively listen and communicate effectively in writing and verbally with internal stakeholders.


• Ability to establish and maintain collaborative and productive working relationships.


• Strong organizational and time management skills with a commitment to solving problems in an analytical manner.


• A high level of attention to detail, good judgment, analytical ability is essential.

Preferred Qualifications

• Prior experience working within an IT department.


• Prior project management experience.

Company

AVANGRID SERVICE COMPANY Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: October-20-2026

We are one of the main energy companies in the world, a leader in renewables, which champions the energy transition towards a low‑emissions economy. We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil and Australia and maintains markets such as Japan and Poland, among other(s) as growth platforms.