Analyst, Advertising Operations

The Home Depot; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

The Home Depot is seeking an Analyst, Platform Activations to welcome new self-service advertisers into the Retail Media+ platform. You will manage supplier relationships, assist with onboarding, and provide strategic advice to maximize advertiser investment.

Working with Platform Solutions and Ad Ops teams, you will train stakeholders, identify opportunities aligned with business goals, and help ensure a smooth, customer-friendly onboarding experience across platforms.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Responsibilities

• Collaborate in team meetings and provide platform training to cross-functional groups.
• Manage supplier relationships in Retail Media+ onboarding and strategy, and improve processes with cross-functional teams.
• Identify platform challenges and propose creative solutions aligned with business goals.

Skills

Project management

Written communication

Verbal communication

Negotiation

Collaboration

Customer focus

Data analysis

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Position Purpose:

The Analyst, Platform Activations role welcomes new self-service advertisers into the Retail Media+ platform ecosystem; The key goal of the position is manage relationships with self-service advertisers, including training and ongoing strategic advice; Additionally, this role will work across the Platform Solutions and Ad Ops teams to ensure that each of our platforms is optimized for ease of onboarding and provides an excellent customer service experience to our suppliers; Using discretion and independent judgment to make recommendations to suppliers on how best to maximize their investment in retail media at Home Depot

Key Responsibilities:

• 15% Collaboration - Actively contribute to team meetings and collaborate with various stakeholders on shared goals. Includes providing platform training to cross-functional groups.
• 70% Managing Supplier Relationship - Manage supplier relationship in Retail Media+ platform, including onboarding suppliers into the system, identifying strategic opportunities aligned with business goals, making recommendations to suppliers, and problem-solving. Includes building, implementing, and routinely evaluating processes and platforms in partnership with cross-functional teams.
• 15% Platform Troubleshooting - Identify technological, operational, or other challenges with various platforms and recommend creative solutions aligned with business goals.

Direct Manager/Direct Reports:

• This Position typically reports to Manager, Sales Support
• This Position has 0 Direct Reports

Travel Requirements:

• No travel required.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite
• Ability to draw accurate conclusions from financial documentation
• Demonstrated project management skills
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• Experience in Digital Media with experience in retail, e-commerce and on-site advertising products preferred
• Previous experience working with large established digital properties and platforms (Facebook, YouTube, etc.) and experience with newer or niche properties a major plus
• Agency or brand marketing experience
• Account Management Experience
• Previous experience with retail websites, ecommerce and analytics
• Marketing/ad tech experience is highly desirable
• Solid understanding of technical pieces of digital marketing such as website analytics, audiences, data feeds, tracking codes, etc. Proven record of having worked with major consumer brands and knowing how to support
• Exhibits Professionalism in dealing with professional

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 1

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Action Oriented
• Collaborates
• Manages Complexity
• Communicates Effectively
• Customer Focus
• Drives Results
• Manages Conflict