Job Title - Analyst 1, Cust Contract Admin
Location - San Diego, CA
pay rate:25-30/hr
Duration - 12+ Months Contract
Client: Medical Device Company
Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Work hours: 8am 5pm hybrid schedule, must be local In office: Monday, Tuesday, Thursday. Remote: Wednesday, Friday
3 Must haves on the resume: Practical use/experience with Excel (intermediate level), Must be able to work with high volume, must be able to multi task Ideally a candidate who is comfortable and has experience with telecommuting would be great
Essential Responsibilities
- Provide pre and post-deal support for all Dispensing asset/deal change requests. Interacting and proactively communicating with Sales, Contracts and Implementation teams on a daily basis to manage post-deal activity to ensure a billing decision is executed or an adjustment to the contractual term is created and executed by the customer
- Manage incoming Term Begin Date Adjustment requests for strategy, creation, processing and validation
- Process and coordinate all Lease Buyout Requests activities system termination, RMA pick up and Cash Application
- Analyze and process all executed Assignment Agreements based on revenue recognition rules
- Coordinate post-deat activities and ensure smooth handover with Portfolio team counterparts for successful customer relationship, billing, and collection activities Review and release contract Addendum Credits for compliance
- Manage Cancelled Sales Order requests escalation for approval, processing of transactions
- Manage Equipment Confirmation transactions related to revenue recognition
- Maintain current knowledge of Dispensing business strategy and contracting practices, policies and procedures including but not limited to the following: o sales cycle o installation and applicable implementation procedures o billing/revenue management o system and transactional procedures
- General understanding of revenue recognition guidelines and accounting principles. Support field team in contract-related items and supporting asset-level analysis
- Advise on complex system and deal strategy
- Aim to protect BD interests (margin, risk, policy, etc.), escalating as needed
- Proactively manage and prioritize work within your queue to effectively execute on daily operations
- Ensure all cases and credits are completed by end of month deadlines
- Track and report on pending workload cases and credit worklists
- Participate in departmental goal-setting and seeing through to completion
- Participate in peer training and peer review activates as needed
Qualifications / Hard Skills
- BA/BS required (in lieu of a Bachelors Degree, minimum five years business experience)
- General understanding of commercial contract management, including contract strategy development, negotiations, and policy development
- Knowledge of Qlikview
- Knowledge of SharePoint
- Knowledge of SalesForce
- Knowledge of ERP and CRM systems
- Intermediate/Advance Level Excel skills
- Formatting
- Conditional Formatting
- Sort & Filter
- Remove Duplicates
- Text To Columns
- Functions: o VLOOKUP o IF o CONCATENATE o Pivot Tables
- Basic Microsoft Office skills Word Outlook OneNote
Soft Skills
- Strong verbal and written communication
- Ability to think critically
- Ability to adapt to change
- Ability to problem solve with efficiency
- Strong organizational and Time Management skills
- Strong personal motivational skills
- Ability to work with others in a Team environment as well as independently
- Ability to work under pressure
- Strong work ethic
- Ability to multi-task
- Strong Attention to Detail