AMS Ecommerce Senior Director

1088 LEGO Brand Retail Inc.; Boston (MA); Hybrid; USD 196,000 - 295,000; Full time

Job summary

An established industry player is seeking a dynamic AMS Ecommerce Senior Director to spearhead the commercial growth of its online platform. This pivotal role involves leading a talented team, driving sales performance, and enhancing customer engagement across the AMS region. As a key player in the Global Ecommerce strategy, you'll collaborate with various functions to optimize the shopper experience and achieve ambitious commercial goals. If you are passionate about leveraging data to drive brand engagement and sales, this is the opportunity for you to make a significant impact in a thriving environment.

Benefits

Family Care Leave

Life and Disability Insurance

Wellbeing Initiatives

Colleague Discount

Bonus Scheme

Flexible Working Model

Qualifications

• Extensive experience in direct-to-consumer ecommerce across multiple countries.
• Strong track record of driving commercial growth in the AMS region.

Responsibilities

• Lead commercial sales performance and P&L across AMS LEGO.com.
• Manage a team across trading, merchandising, marketing, and operations.

Skills

Ecommerce Management

Data Analysis

Commercial Growth Strategy

P&L Management

Leadership

Communication Skills

Problem Solving

Education

Bachelor's Degree

Master's Degree

Tools

CRM Software

Data Analytics Tools

Job description

AMS Ecommerce Senior Director page is loaded

AMS Ecommerce Senior Director

Apply locations Boston Hub time type Full time posted on Posted 2 Days Ago job requisition id 0000024383

Job Description

We are seeking a motivated professional to lead the commercial growth of LEGO.com across the AMS region.

In this role, you will manage a talented team and collaborate with various functions to drive commercial growth and enhance the shopper experience, playing a key part in our Global Ecommerce strategy.

If you're passionate about using data to enhance brand engagement and drive sales momentum, we want to hear from you!

Core Responsibilities

• Lead AMS LEGO.com commercial sales performance and P&L across our three country sites in USA, Canada and Mexico

• Own the AMS LEGO.com strategy, budget and forecast

• Manage a growing direct and indirect AMS team across trading, merchandising, marketing, operations and consumer services

• Partner with many functions to deliver the commercial results, brand engagement and shopper improvements – Global Ecommerce, broader LEGO Retail, Brand Marketing, Loyalty & CRM, Finance, Supply Chain, Distribution, Consumer Services and Technology

• Be an active part of the Global Ecommerce and AMS regional leadership teams and influence Global and local strategies

• Responsible for using data to identify key strategies, trading activities and partner communications to accelerate an already strong and growing ecommerce business

• Ensure a broad approach to building brand engagement, sales momentum and profitability

• Translate and support rollout of global ecommerce and brand strategies into the AMS region ( e.g. sustainability, loyalty, new site features)

Play your part in our team succeeding

LEGO Retail is responsible for our direct-to-consumer business through LEGO brand-owned channels including online (LEGO.com in 35 countries) and 1000+ LEGO stores in 10+ countries.

Global Ecommerce, part of LEGO Retail, is responsible for the growth of LEGO.com and plays a pivotal role in the LEGO Group Commercial Strategy. The LEGO.com teams are globally distributed and cover all proficiencies to operate our global digital flagship. The teams are located in London, Billund, Singapore, Sydney, Seoul, Munich, Boston and Enfield offices.

This role will lead the commercial growth of LEGO.com in the AMS region. Today the AMS region represents 55% of our LEGO.com business and the US site is our biggest store in the world.

Do you have what it takes?

• Extensive experience in direct-to-consumer ecommerce across multiple countries and regions

• Track record of driving commercial growth in the AMS region with focus on sales, shopper NPS and profitability

• Comprehensive understanding of all the ecommerce trading levers with ability to interpret the insights and agility to drive commercial growth

• Comprehensive approach considering the entire shopper omnichannel experience, brand building, commercial momentum, and P&L impact.

• Understand ecommerce landscape and regional specificities

• Demonstrated leadership and can handle situations with confidence, tact, and resourcefulness

• Cool under pressure and strong interpersonal and collaboration skills

• Approach all situations with kindness and in line with the LEGO values

• Excellent written and verbal communication skills, with experience presenting to and engaging partners at all levels

• Strong relationship management skills with the ability to communicate openly and collaboratively across cultures and time zones within a large, complex multinational corporation

• Experience managing, developing and coaching a globally distributed team

• An enthusiastic, positive approach and determination to overcome obstacles

• Results orientation with a focus on quality, efficiency, and operational excellence; commitment to continuous improvement.

• Shopper-centric and data driven decision making

• Ability to cut through clutter and complexity to create clarity and simplicity

• Self-starter and highly motivated and organized; capable of working independently, yet collaboratively

• Problem solving with a "roll-up-your-sleeves", "get it done" mentality and team-oriented approach

• Experience running ecommerce sites that need to build the brand in addition to drive commercial results

• Understanding of the broader ecommerce landscape in AMS across major ecommerce platforms and marketplaces

• Understanding of digital marketing (search, affiliates, social, display), loyalty and CRM levers preferred!

• Valid passport and ability to travel internationally up to 20%

Additional details on this position

• The salary for this position has a range of $196,200 - $294,300 USD based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

• This position will be based at 1001 Boylston St. in Boston, MA. Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3 day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.

• No relocation assistance is offered for this position.

#LI-SW2

#LI-Hybrid

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

FamilyCareLeave –We offer enhanced paid leave options for those important times.

Insurances –All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing– We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

ColleagueDiscount– We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus– We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace –When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.