AMS & Data Performance Manager

International Association for the Study of Lung Cancer; Denver (CO); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Hybrid work schedule

Benefits package (medical, dental, vis

401(k) match

Paid vacation and holidays

Professional development

Travel opportunities

Job summary

The International Association for the Study of Lung Cancer (IASLC) is seeking an AMS & Data Performance Manager to own Fonteva AMS, ensure data integrity, optimize performance, and drive insights for membership growth and marketing effectiveness. This role partners with CMMO and Marketing & Communications on KPIs and campaigns.

Based in our downtown Denver, CO office on a hybrid schedule, the role reports to the Chief Marketing & Membership Officer and is not eligible for sponsorship or

Qualifications

• Bachelor's degree or equivalent certifications & experience.
• Minimum 3 years of experience in database administration, data analytics, reporting, or business intelligence.
• Experience administering AMS or CRM platforms, including support for functionality, enhancements, or integrations.
• Proficiency with data visualization tools (Power BI, Tableau, GA4) for reporting and dashboards.
• Eligible to work in the U.S. without sponsorship.
• Strong communication and cross-functional collaboration skills for presenting data to non-technical audiences.
• Willingness to travel domestically or internationally (<5%).

Responsibilities

• Serve as the business owner and lead administrator of the AMS (Fonteva).
• Define and manage priority KPIs across membership acquisition, retention, engagement, and lifecycle performance.
• Analyze data to deliver performance insights and actionable recommendations for leadership decisions.
• Support regular performance reporting cadence (monthly/quarterly) with clear actions.
• Build and maintain dashboards and reporting frameworks aligned to priorities.
• Partner with Marketing & Communications to track performance across campaigns and channels.
• Analyze global membership trends to support inclusive growth and engagement.
• Report on membership data insights to inform decisions and drive growth/retention.
• Identify and implement system enhancements and integrations with IT/external partners.
• Support user training and documentation to ensure effective system adoption.

Skills

Data analytics

Power BI

Tableau

GA4

Cross-functional collaboration

Education

Bachelor's degree or equivalent certifications & experience

Tools

Fonteva

AMS/CRM platforms

Job description

The International Association for the Study of Lung Cancer (IASLC) is the premier international membership association for physicians, researchers, and medical professionals, who are dedicated to conquering lung and thoracic cancers worldwide.We are currently looking for an AMS & Data Performance Manager to join our team of dedicated professionals.

Day to day, the AMS & Data Performance Manager is the primary owner of the IASLC’s Association Management System (AMS), Fonteva, and is responsible for system performance, data integrity, functionality, upgrades, and integrations.This position will also work closely with the Membership and Marketing & Communications teams to effectively use data to drive stronger business performance. The Manager will analyze data, generate business insights, and translate findings into actionable recommendations to support membership growth, engagement, and marketing effectiveness.

This nonsupervisory, exempt position is physically based in our downtown Denver, CO office on a hybrid work schedule. This position reports to the Chief Marketing & Membership Officer (CMMO). This position is not eligible for sponsorship or relocation assistance.

In this role, you will:

• Serve as the business owner and lead administrator of the IASLC’s AMS (Fonteva), in partnership with IT, ensuring system performance, data integrity, and alignment with membership and marketing business needs.
• Partner with the CMMO and functional leads to define and manage priority KPIs across membership acquisition, retention, engagement, and lifecycle performance.
• Analyze data to deliver performance insights and actionable recommendations that support leadership decision-making and drive membership growth, engagement, retention, and overall member value.
• Support regular performance reporting cadence (e.g., monthly/quarterly), ensuring data is translated into clear actions and measurable outcomes.
• Build and maintain dashboards and reporting frameworks aligned to departmental and organizational priorities.
• Partner with Marketing & Communications to track and analyze performance across campaigns, channels, and digital platforms.
• Analyze and report on global membership trends across regions, specialties, and career stages to support inclusive growth and engagement strategies.
• Generate and report on membership data insights, including analysis of trends, behaviors, segmentation, and lifecycle performance, to inform decisions and drive growth and retention.
• Identify and implement system enhancements, new functionalities, and integrations, in collaboration with IT and external partners, to improve data capabilities and business performance.
• Support user training and documentation to ensure effective system adoption and usage.

A successful candidate will have the following qualifications:

• A deep commitment to the mission of the IASLC and compassion for those living with a lung cancer diagnosis.
• Bachelor's degree or equivalent certifications & experience.
• Minimum of 3 years of experience in database administration, data analytics, reporting, or business intelligence.
• Exceptional attention to detail and highly organized.
• Previous administration or maintenance of AMS or CRM platforms, including supporting system functionality, enhancements, or integrations.
• Proficiency in using data visualization tools (e.g., Power BI, Tableau, GA4) for reporting and creating dashboards.
• Strong analytical skills with the ability to interpret data and translate findings into actionable business insights.
• Strong communication and cross-functional collaboration skills, with the ability to present data and insights to non-technical audiences.
• Must be eligible to work in U.S. without sponsorship (U.S. citizen or permanent resident).
• Periodic domestic or international travel in support of IASLC programs may be required (< 5%).
• Strong work ethic, positive attitude, dependable.
• Proactive customer service orientation, relationship building skills and flexibility.
• Ability to work independently and collaboratively in a dynamic, team-oriented environment.

What makes the IASLC the place for you?

• A meaningful mission.Your work will support global efforts to find effective treatments for lung cancer, one of the most prevalent and deadly forms of cancer worldwide.
• Opportunity to work with leading physicians and researchers.You will meet and promote the activities of the world’s brightest minds in the field of thoracic oncology and exciting new scientific advancements.
• A positive work culture.Our people make the IASLC a special place to work.We are committed to living out our company values at all levels on a daily basis.
• Belong to a collaborative team.Our small team creates a lot of magic through our collaborative approach to work.Your work will provide many opportunities to work cross-functionally across the organization.
• Great employee benefits. Full-time employees are eligible for a comprehensive package of benefits, including medical, dental, vision, life, and disability insurance benefits.We also offer a generous 401(k) match, paid vacation and sick time, paid holidays, professional development, and other perks.In addition, some positions will have opportunities to travel domestically and internationally.
• Hybrid work schedule. Employees are based in our Denver office and are allowed to work remotely 2-3 days per week.
• Compensation:$75,000-80,000 annually, depending on related skills and experience.

We believe the best solutions come from diverse teams.We strive to have an environment where everyone has an opportunity to be successful regardless of any lawfully protected status.