AMI Network Technician

StaffSource; Dayton (OH); On-site; USD 60,000 - 82,000; Full time

Job summary

StaffSource is seeking an AMI Network Technician to support and maintain Ohio's statewide AMI program. This field-based role focuses on AMI maintenance, RF troubleshooting, equipment replacement, and software-driven diagnostics in real-world utility deployments.

You will work with meters, collectors, RF endpoints, and related hardware, using proprietary software to diagnose network issues, document repairs, and collaborate with utility customers and internal teams. Travel across Ohio is required.

Qualifications

• Experience in AMI deployments or smart meter installations is a plus.
• Familiarity with RF communication systems and field hardware.
• Ability to document field activities electronically.

Responsibilities

• Install, maintain, and replace AMI network equipment.
• Troubleshoot RF and AMI network issues using diagnostic tools.
• Document troubleshooting steps and completed work.
• Collaborate with utility customers and internal teams to maintain Ohio's AMI network.
• Travel throughout Ohio to support field operations.

Skills

AMI maintenance

RF troubleshooting

Equipment replacement

Software diagnostics

Field experience

Windows familiarity

Documentation

Customer communication

Tools

Proprietary software

Diagnostic tools

Job description

Field-Based RF / Utility AMI Maintenance

About the Role

Our company is seeking an AMI Network Technician to support and maintain Advanced Metering Infrastructure (AMI) for utility customers throughout Ohio. This is a hands-on, field-based position focused on AMI maintenance, RF troubleshooting, equipment replacement, and software-driven diagnostics supporting a long-term statewide utility program.

The ideal candidate enjoys working in the field, solving technical problems, and using technology to maintain and improve utility communication networks. This individual will work directly with AMI infrastructure, including collectors, RF communication equipment, and smart metering devices, utilizing proprietary software and diagnostic tools to identify, troubleshoot, and resolve network issues.

Key Responsibilities

• Install, maintain, and replace AMI network equipment including collectors, RF endpoints, and smart meters.
• Perform field-based equipment replacement ("rip-and-replace") on faulty or outdated hardware.
• Troubleshoot RF communication and AMI network issues using proprietary software, diagnostic tools, and documented procedures.
• Utilize PC-based applications to:
• Identify malfunctioning meters and RF endpoints.
• Verify network connectivity and communication performance.
• Document troubleshooting steps, repairs, and completed work.
• Collaborate with utility customers, supervisors, and internal technical teams to:
• Support the ongoing maintenance of the State of Ohio AMI network.
• Communicate recurring issues and recommend long-term improvements.
• Assist with continuous process improvement by:
• Identifying opportunities to improve network reliability and field operations.
• Follow all company safety policies, utility regulations, and field service procedures.
• Travel throughout Ohio as needed to support maintenance, troubleshooting, and deployment activities.

Required Qualifications

Field Experience

Experience in one or more of the following:

• AMI deployments or smart meter installation
• Utility field service
• Industrial electrical infrastructure
• RF communication systems
• Wireless field hardware

RF Knowledge

Working knowledge of:

• RF signal strength
• Coverage and propagation
• Signal interference
• Environmental impacts on RF performance

Computer Skills

• Comfortable using Windows-based computers
• Ability to quickly learn proprietary software and diagnostic applications
• Experience documenting field activities electronically

Troubleshooting Ability

• Strong analytical and investigative problem-solving skills
• Comfortable working through non-scripted technical issues
• Able to independently diagnose and resolve field problems
• Open to learning new technologies and evolving procedures
• Willingness to embrace process improvements

Communication

• Professional verbal communication with customers, supervisors, and internal teams
• Desire to build a long-term career supporting utility infrastructure and AMI technology

Preferred Qualifications

Experience as a:

• Meter Installer
• Utility Field Technician
• Utility Foreman or Supervisor

Experience working with:

• Utility subcontractors
• Johnson Controls
• Envocor
• UPA
• Similar industrial or utility service organizations

Technical familiarity with:

• Smart meters
• Collectors
• AMI systems
• Smart Grid technologies
• Basic networking concepts

Military veterans with experience in:

• Electronics
• Communications
• Signal systems
• Technical maintenance
• Telecommunications

are highly encouraged to apply.

Attributes for Success

The successful candidate will demonstrate:

• Hands-on mechanical and technical aptitude
• Strong curiosity and a proactive approach to problem solving
• Adaptability and coachability
• Personal ownership and accountability
• Excellent teamwork and collaboration skills
• Commitment to safety and quality workmanship

This is a field-based position requiring travel throughout Ohio to support utility customers and AMI infrastructure.

Work may include:

• Utility facilities
• Working around energized electrical equipment
• Climbing as required
• Occasional after-hours or weekend maintenance during critical utility operations