AMER DC Delivery Operations Program Manager , Infrastructure (AWS)

Amazon; Seattle (WA); On-site; USD 82,700 - 129,800; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in Seattle is seeking an Amer DC Delivery Operations Program Manager, Infrastructure to plan, fund, and deliver capacity across data centers. You will craft funding narratives, drive cross‑group collaboration, and maintain trackers to ensure timely capacity delivery.

The role requires 4+ years in program management, strong data‑driven process improvements, and expertise in Excel and SQL. Comprehensive benefits and RSUs are part of the compensation package.

Qualifications

• 4+ years of program or project management experience.
• 4+ years of defining and implementing process improvement initiatives using data and metrics.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross‑functionally with tech and non‑tech teams.

Responsibilities

• Create funding request narratives describing how funding supports customers by delivering capacity.
• Drive cross‑group collaboration to assemble business reports and funding requests.
• Maintain a funding request progress tracker to align with leadership reviews and capacity delivery timelines.
• Determine and monitor key metrics to measure program performance.
• Develop process improvement ideas to streamline manual parts of the process under your control.
• Collaborate with technical program managers and demand/supply planners to represent the team to stakeholders.
• Own project status communications and provide clear summaries for leadership funding requests.
• Build relationships with finance, build teams, sourcing partners, supply and demand teams to resolve disagreements.
• Proactively mitigate risks to capacity delivery by following through on funding approvals.

Skills

Program management

Process improvement

Data-driven decision making

Cross-functional collaboration

Advanced Excel

SQL

Education

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Tools

Excel

SQL

Job description

AMER DC Delivery Operations Program Manager, Infrastructure

Job ID: 3166613 | Amazon Data Services, Inc.

Amazon Web Services (AWS) is the world leader in cloud infrastructure. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud.

Responsibilities

• Create funding request narratives that concisely describe how requested funding supports customers by delivering needed capacity.
• Drive effective teamwork, communication, and collaboration across multiple groups with competing priorities to assemble business reports and capacity delivery funding requests.
• Maintain a funding request progress tracker to ensure request timing aligns with leadership review timelines and supports on‑time capacity delivery.
• Determine and monitor key metrics to measure and evaluate program performance.
• Develop process improvement ideas to streamline manual parts of the process under your control and recommend solutions to other teams for overall process improvement.
• Collaborate with technical program managers and demand/supply planners to represent the team to other stakeholder groups.
• Own project status communication, consistently providing clear summaries for the team’s funding requests to leadership.
• Build and nurture working relationships with finance, build teams, sourcing partners, supply and demand teams, and others to resolve disagreements constructively.
• Proactively mitigate risks to capacity delivery by following through on funding request approvals throughout the process.

Basic Qualifications

• 4+ years of program or project management experience.
• 4+ years of defining and implementing process improvement initiatives using data and metrics.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross‑functionally with tech and non‑tech teams.
• Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field.

Preferred Qualifications

• 4+ years of driving process improvements.
• 4+ years of driving end‑to‑end delivery and communicating results to senior leadership.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.

Compensation and Benefits

USA, WA, Seattle – Salary range: $82,700.00 - $129,800.00 USD annually.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance, a 401(k) matching plan, paid time off, and parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.