Ambulette Dispatch Specialist (NEMT)

Unity Ambulette Corp; Town of Saugerties (NY); Presencial; USD 36 000 - 52 000; Tempo integral

Resumo da oferta

Unity Ambulette Corp is seeking a detail-oriented dispatcher to coordinate non-emergency transportation in Liberty and Kingston, NY. You will receive calls, assign and dispatch drivers, and monitor routes to ensure timely arrivals.

The role requires strong communication, accuracy, the ability to multi-task, and proficiency with telecom equipment and scheduling software. You will work in an office environment with a team-focused approach, supporting billing and customer service.

Qualificações

• High degree of accuracy and attention to detail.
• Ability to multi-task with superior organizational skills.
• Excellent communication skills; listen, speak plainly and be assertive.
• Proficient using telecommunication equipment, computer literate.

Responsabilidades

• Receive calls and record significant information.
• Contact drivers, schedule, assign and dispatch assignments to drivers.
• Monitor routes and status of vehicles to appropriate locations.
• Enter data in computer systems and logs; maintain client confidentiality per HIPAA.

Conhecimentos

Multitasking

Attention to detail

Communication skills

Telecom equipment

Computer literacy

Sound judgement

Critical thinking

Ferramentas

Scheduling software

Descrição da oferta de emprego

Unity Ambulette Corp is seeking a detail-oriented dispatcher to coordinate non-emergency transportation in Liberty and Kingston, NY. You will receive calls, assign and dispatch drivers, and monitor routes to ensure timely arrivals.

The role requires strong communication, accuracy, the ability to multi-task, and proficiency with telecom equipment and scheduling software. You will work in an office environment with a team-focused approach, supporting billing and customer service.