Ambulatory Social Worker II — Care Coordinator

UNC Health Careers; Chapel Hill (NC); On-site; USD 46,000 - 66,000; Full time

Job summary

UNC Health in Chapel Hill, NC seeks a Social Worker – Ambulatory II to join the care management team. You will perform biopsychosocial assessments, develop patient-centered care plans, coordinate community resources, and monitor progress to support safe transitions of care.

The role emphasizes advocacy, crisis intervention, and interprofessional collaboration to promote mental, emotional, and social well-being for patients and families.

Qualifications

• Master's degree in Social Work from a CSWE-accredited program.
• Licensed Clinical Social Worker (LCSW) in North Carolina.
• Three (3) years of broad clinical healthcare experience.

Responsibilities

• Assess biopsychosocial needs and barriers to functioning.
• Develop patient-centered care plans with the medical team.
• Facilitate resources, referrals, and transitions of care.
• Document and bill for services in compliance with regulations.
• Identify crises and provide intervention and support.
• Monitor progress and adjust care plans with the team.
• Advocate for patient needs within the healthcare system.
• Engage in active listening and provide empathetic support.
• Use motivational interviewing to support health goals.
• Respect cultural values and maintain confidentiality.
• Participate in meetings, problem solving, and quality initiatives.
• Provide training and serve as a consultative resource.
• Collaborate with interdisciplinary teams to ensure continuity.
• Support patient education and discharge planning.
• Contribute to organizational goals and performance improvement.

Skills

Assessment skills

Care planning

Resource connection

Documentation

Crisis intervention

Progress evaluation

Advocacy

Active listening

Motivational interviewing

Cultural sensitivity

Team collaboration

Confidentiality

Education

Master's Degree in Social Work

Job description

UNC Health in Chapel Hill, NC seeks a Social Worker – Ambulatory II to join the care management team. You will perform biopsychosocial assessments, develop patient-centered care plans, coordinate community resources, and monitor progress to support safe transitions of care.

The role emphasizes advocacy, crisis intervention, and interprofessional collaboration to promote mental, emotional, and social well-being for patients and families.