Ambulatory Social Work Team Lead: Transplant

VCU Health; Richmond (VA); On-site; USD 83,000 - 129,000; Full time

Job summary

VCU Health is seeking a Care Coordinator Team Lead to provide clinical leadership and mentoring to RN Care Coordinators and Social Workers on the outpatient transplant service lines at the Hume Lee Transplant Center. The role supports daily clinical needs, complex case review, and cross-functional collaboration with physicians and front-line staff.

The Team Lead participates in maintaining best practices across organ programs, improving communication, and supporting the Social Work Manager.

Qualifications

• Minimum of five years of clinical experience.
• Mentoring or clinical leadership experience preferred.
• RN licensure in Virginia or eligible; LCSW licensure in Virginia preferred.

Responsibilities

• Provide clinical leadership and mentoring to RN Care Coordinators and Social Workers.
• Facilitate patient care, problem-solving, and resource stewardship on the designated team.
• Contribute to clinical, quality, and financial performance of the Department.
• Proactively manage daily clinical needs and escalation of complex cases.
• Coordinate with interdisciplinary teams and transplant leadership to ensure coverage and continuity.

Skills

Clinical leadership

Mentoring

Interdisciplinary collaboration

Team management

Decision-making

Education

Bachelor’s Degree in Nursing

Master’s Degree in Social Work

Job description

The Care Coordinator Team Lead provides clinical leadership and mentoring to RN Care Coordinators and Social Workers on their designated team.

The team lead is available to facilitate patient care, problem-solving, and appropriate use and stewardship of resources.

The team lead also serves as a contributor to the overall clinical, quality, and financial performance of the Department.

Licensure, Certification, or Registration Requirements for Hire:

REGISTERED NURSE: Current RN licensure in Virginia or eligible (NURSING ONLY)

BEHAVIORAL HEALTH: Current LCSW licensure in Virginia required.

CLINICAL SOCIAL WORK: N/A

Licensure, Certification, or Registration Requirements for continued employment:

REGISTERED NURSE: Current RN licensure in Virginia or eligible (NURSING ONLY)

BEHAVIORAL HEALTH: Current LCSW licensure in Virginia required.

CLINICAL SOCIAL WORK: N/A

Experience REQUIRED:

Minimum of five (5) years of clinical experience

Experience PREFERRED:

Previous mentoring and/or clinical leadership experience

Education/training REQUIRED:

REGISTERED NURSE: Baccalaureate Degree in Nursing from an accredited School of Nursing or

BEHAVIORAL HEALTH/CLINICAL SOCIAL WORK: Master’s Degree in Social Work from a Council on Social Work Education (CSWE) accredited program

Education/training PREFERRED:

REGISTERED NURSE: Master’s Degree in Nursing from an accredited School of Nursing preferred or

BEHAVIORAL HEALTH/CLINICAL SOCIAL WORK: Licensed Clinical Social Worker (LCSW) in Virginia preferred

Independent action(s) required:

Clinical decision-making in collaboration with physicians and daily prioritization of activities.

Supervisory responsibilities (if applicable):

Additional position requirements:

Days, weekend rotation

Physical Requirements (includes use of assistance devices as appropriate):

Activities - Prolonged standing
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change

This Care Coordination Ambulatory Social Work Team Lead will support the outpatient social worker primarily designated for adult kidney, liver, heart and lung transplant programs in the Hume Lee Transplant Center. The Team Lead will be available to provide counsel and support for daily clinical patient needs, consult regarding complex cases, maintain and support best practices across all individual organ programs, and improve communication with front line staff and their interdisciplinary teams. This Team Lead will support the Social Work Manager by escalating issues as needed, improve retention and commitment to the team, and coordinate daily coverage needs. The position will work closely with both front line staff, Care Coordination and Hume Lee Transplant leadership across the service line.

A successful Team Lead is one that enjoys interdisciplinary collaboration, problem solving and demonstrates excellent communication skills.

Work hours are normal business hours, Mon-Fri, major holidays off with PTO, no on call or weekend expectation. Business casual attire is expected. Additionally, the Health System follows Centers for Disease Control and Prevention (CDC) guidelines for hand hygiene and fingernail care.

Compensation Range

$83,096.00 - $128,772.80

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

Days

EEO Employer/Disabled/Protected Veteran