Ambulatory Service Representative III- Clinic Support Kelsey-Seybold Clinic

Kelsey-Seybold; Pasadena (TX); On-site; USD 42,000 - 53,000; Full time

Job summary

Join a dynamic healthcare community as an Ambulatory Service Representative III, where you'll play a vital role in supporting patient services and enhancing the clinic's operations. This position requires a blend of customer service expertise and medical office experience, ensuring that patients receive top-notch care. You'll be part of a respected organization known for its commitment to quality healthcare and work-life balance. If you're passionate about making a difference in patient experiences and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Medical, Vision, and Dental

Tuition Reimbursement

Company Matching 401K

Employee Reward and Recognition Program

Paid time off for vacation, sick, and holidays

Employee Assistance Program

Continuing Medical Education allowance

Qualifications

• 2+ years of medical office experience with customer service and cash handling.
• Familiarity with medical terminology and EMR systems.

Responsibilities

• Perform duties of financial reviewer, patient service representative, and more.
• Assist with patient registration, appointment scheduling, and medical billing.

Skills

Customer Service Skills

EMR Experience

Microsoft Word

Microsoft Excel

Medical Terminology

Bilingual (English and Spanish)

Education

High School diploma or G.E.D

Associate or Bachelor’s degree in related field

Tools

Microsoft Office

Epic

Job description

Responsibilities

Performs detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk. Performs other duties as assigned by the site manager.

Job Title: Ambulatory Service Representative III- Clinic Support

Location: Pasadena

Department: Clinic Support

Job Type: Full Time

Salary Range: $42,697 – $52,744 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

Qualifications

Education

Required: High School diploma or G.E.D

Preferred: Associate or Bachelor’s degree in related field

Experience

Required: A minimum of 2+ years medical office experience to include the following: Face to face customer service, cash handling, patient registration, appointment scheduling, medical billing, & experience in answering a multi-line telephone system or 1+ years KSC Experience as an Ambulatory Service Representative II.

Preferred: 3+ years of working in a physician, hospital, or medical office environment; 2+ years of insurance/managed care experience, to include insurance verification, being able to identify, communicate/articulate and understand the difference between insurance plans (HMO, PPO, EPO, etc.)

License(s)

Required: N/A

Preferred: N/A

Special Skills

Required: EMR experience, MS Word and Excel, Familiarity with medical terminology, Excellent customer service skills in person and over the telephone.

Preferred: Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, and PowerPoint) and web/Internet are required. Epic experience, demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues, able to maintain strict confidentiality of all personal/health sensitive information, ability to effectively handle challenging situations and to balance multiple priorities.

Other

Required: Fluent in English, verbal and written, professional demeanor and appearance.

Preferred: Bilingual- English and Spanish communication skills (oral and written) possesses the interpersonal skills which are required to interact with internal and external contacts in a courteous and patient focused manner.

Working Environment: Office

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.

Why Kelsey-Seybold Clinic?

• Medical, Vision, and Dental
• Tuition Reimbursement
• Company Matching 401K
• Employee Reward and Recognition Program
• Paid time off for vacation, sick, and holidays
• Employee Assistance Program
• Continuing Medical Education allowance

Ambulatory Service Representative III- Clinic Support

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