Ambulatory RN: Triage, Patient Care & Staff Support

Community Health Programs, Inc.; Pittsfield (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Community Health Programs, Inc. in Massachusetts seeks a Registered Nurse to triage patients by phone or walk-in, assist in supervising clinical staff, and support physicians under license guidelines.

Responsibilities include patient education, scheduling, responding to emergencies, reviewing labs, immunizations, and ensuring accurate billing codes. MA RN license and BLS required; 3 years ambulatory experience preferred; Athena EMR experience a plus.

Qualifications

• RN and/or BSN from an accredited school of nursing.
• Current BLS certification.
• A minimum of three years' ambulatory setting experience preferred.
• Electronic medical records experience is required.
• Experience with Athena is a plus.
• Licensed as an RN by the Commonwealth of Massachusetts.

Responsibilities

• Triage and respond to patient inquiries via telephone, EMR messages or walk-in.
• Assist physicians in procedures and supervise clinical support staff.
• Administer immunizations and manage prescription requests.
• Review laboratory results and communicate findings to providers.
• Schedule appointments and coordinate referrals for ancillary services.
• Ensure accurate billing codes and participate in quality assurance.
• Assist with rooming patients to maintain patient flow.

Skills

Communication

Multi-tasking

Organization

People-centered care

Nursing quality

Education

BSN

RN license (Massachusetts)

Tools

Athena EMR

Job description

Community Health Programs, Inc. in Massachusetts seeks a Registered Nurse to triage patients by phone or walk-in, assist in supervising clinical staff, and support physicians under license guidelines.

Responsibilities include patient education, scheduling, responding to emergencies, reviewing labs, immunizations, and ensuring accurate billing codes. MA RN license and BLS required; 3 years ambulatory experience preferred; Athena EMR experience a plus.