Ambulatory RN Care Manager - Southeast Michigan - Canton

Trinity Health Mid-Atlantic; Canton (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Trinity Health Alliance of Michigan is seeking an RN Care Manager to oversee high-risk members' care. You will assess, plan, intervene, monitor, and document across the continuum, coordinating with physicians and care teams to prevent inpatient readmissions.

The role requires a BSN, Michigan RN license, CPR, a valid Michigan driver's license, and at least three years in acute care or case management. A fast-paced environment and flexible scheduling are essential.

Qualifications

• Graduation from an accredited BSN program.
• Current Michigan RN license, CPR certification, valid Michigan driver's license.
• Three years acute care or case management experience.
• Preferred: two years utilization or HMO experience.
• Ability to work in a fast-paced environment with multiple tasks.
• May involve exposure to infectious disease and hazardous materials.
• Ability to work flexible schedules.

Responsibilities

• Keeps member/family informed and requests further assistance as needed.
• Follows through with requests and communicates critical information timely.
• Acts as liaison between administration, members, physicians and providers.
• Involves member and family in forming the plan of care.
• Performs Health Risk Assessments and determines acuity scores.
• Develops and implements an outcome-based plan of care.
• Documents assessments, care plans, and pertinent information in medical records.
• Maintains workflow to meet NCQA standards and manages caseload.

Skills

BSN

RN licensure

CPR Certification

Driver's License

Attention to detail

Communication

Education

BSN degree

Job description

Employment Type: Full time Shift: Day Shift Description: Position Summary: Performs assessment, treatment planning, intervention, monitoring, evaluation and documentation on identified High Risk members. Assesses and develops a care plan in collaboration with the admitting, attending and consulting physician, the member and other health care practitioners. Effectively manages members on an outpatient basis to ensure provision of an appropriate level of care, to minimize inpatient re-admissions, and to ensure that members’ medical, environmental and psychosocial needs are met across the continuum of care.

What the RN Care Manager will need:

• Graduation from an accredited BSN Program
• Current Michigan RN license, current CPR certification, valid Michigan Driver’s license.
• Three years acute care or case management experience.
• Preferred: Two years of utilization or HMO experience.
• Fast paced environment, managing multiple tasks and patients at the same time while showing respect and courtesy to each individual.
• Possible exposure to infectious disease, hazardous chemical, and blood and body fluid.
• Ability to work flexible schedules.

What the RN Care Manager will do:

Keeps member/family members or other customers informed and requests further assistance when needed.

Demonstrates ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner.

Functions as liaison between administration, members, physicians and other healthcare providers.

Interacts professionally with member/family/physicians and involves member/family/physicians in formation of the plan of care.

Performs a Health Risk Assessment (HRA) of the member and determines an acuity score for necessary scheduled follow-up.

Develops an outcome-based plan of care, based on the member’s input and assessed member needs.

Implements and evaluates the plan of care as often as needed as evidenced by documentation in the member’s case file.

Documents member assessment and reassessment, member care plans, and other pertinent information completed in the member’s medical record in accordance with Trinity Health Alliance of Michigan charting methodology, nursing standards, and company policies and procedures.

Maintains standard workflow to meet NCQA standards alignment and manages patient caseload to meet annual contract patient care goals.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.