Ambulatory Pharmacy Support Specialist

Cencora; Knoxville (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Cencora in Knoxville, TN seeks a Pharmacy Support professional to assist with processing, order intake, documentation, and inventory coordination in a full-time role.

The position requires a high school diploma and 2+ years in pharmacy support or related fields; certification is a plus. Cencora emphasizes an inclusive culture with comprehensive benefits and career development opportunities.

Qualifications

• High School Diploma/GED or equivalent experience required.
• 2+ years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.
• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

Responsibilities

• Supports pharmacy service operations to maintain accurate processing, timely workflow progression, and consistent service delivery outcomes.
• Coordinates order intake, documentation review, and transaction support activities to improve operational continuity and reduce processing delays.
• Maintains pharmacy records, service documentation, and data entry activities to strengthen accuracy, traceability, and audit readiness.
• Monitors inventory support activities, supply movement, and material availability to help sustain uninterrupted pharmacy operations.
• Resolves routine service issues and escalates complex exceptions to support compliant handling and timely issue closure.
• Collaborates with internal and external stakeholders to align service requirements, remove workflow barriers, and support patient and customer needs.
• Contributes to process improvement and standardization efforts that enhance efficiency, quality controls, and future readiness across pharmacy support services.

Skills

Pharmacy support

Healthcare operations

Inventory support

Customer service

Education

High School Diploma/GED

2+ years experience in pharmacy support

Job description

Cencora in Knoxville, TN seeks a Pharmacy Support professional to assist with processing, order intake, documentation, and inventory coordination in a full-time role.

The position requires a high school diploma and 2+ years in pharmacy support or related fields; certification is a plus. Cencora emphasizes an inclusive culture with comprehensive benefits and career development opportunities.