Ambulatory Pharmacy Manager, Medication Care Coordination

Spectrum Health; Grand Rapids (MI); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

On-demand pay

Retirement plan (Traditional & Roth)

Discounts directory

Job summary

Corewell Health in Grand Rapids is looking for a Pharmacy Director to lead pharmacy services, leveraging data from multiple sources to drive continuous process improvement and partnering with a multidisciplinary team to enhance quality, safety, and financial performance.

The role requires an advanced pharmacy degree, Michigan licensure, and substantial hospital leadership experience; the director will shape strategies, mentor staff, and oversee information systems, policy updates, and regulatory

Qualifications

• PharmD or Pharmacy degree from an accredited college.
• Preferred Master’s in healthcare administration or related field.
• Minimum 3–5 years in hospital pharmacy practice or PGY2 residency; Michigan licensure.

Responsibilities

• Directs professional, technical, and support staff in ordering, dispensing, preparing, storing, and distributing drugs and pharmaceutical products.
• Develops, implements, and maintains pharmacy information systems and technology with IS.
• Updates policies and procedures affecting Pharmacy operations.
• Provides clinical consultation on drug therapy and pharmacology to support patient care.
• Engages in continuous learning to maintain professional competence and supports staff development.
• Ensures timely responses to requests for information and data from customers and staff.

Skills

Leadership

Pharmacy operations

Data analysis

Clinical consultation

Education

PharmD / Pharmacy degree

Master's in Healthcare Admin or MBA (preferred)

Tools

Pharmacy information systems

Job description

Job Summary

Manages the direction, coordination, and analysis of pharmacy services. Utilizes data and information from multiple sources to identify opportunities within the medication use system in order to ensure continuous process improvement. Leads a diverse and effective pharmacy team with the purpose of improving quality and safety outcomes and managing financial performance. Works collaboratively with a multidisciplinary team to implement programs and systems. Has an in-depth knowledge of pharmacy operations and pharmacy practice and demonstrates a personal commitment to professional growth.

Essential Functions

Manages the activities of professional, technical and support staff who are engaged in ordering, compounding, dispensing, preparing, storing, using and distributing (and the control of) drugs and other pharmaceutical products. In collaboration with IS personnel, develops, implements, improves and maintains pharmacy information systems and technology. Oversees, prepares and updates policies and procedures affecting the Pharmacy as assigned. Provides direction and support to staff to ensure effectiveness and efficiency. Establishes work standards. Selects, trains, develops, and evaluates team members and initiates personnel actions in accordance with departmental policies and organization philosophy. Provides consultation and expertise in support of patient care treatment and services. Consults on drug therapy, drug regimen reviews, and drug utilization reviews. Consults on research projects and other matters related to pharmacology. Provides clinical consultation and expertise in support of patient assessment and care processes. Consults on drug therapy, drug regimen reviews, and drug utilization reviews. Consults on research projects and other matters related to pharmacology. Engages in continuous study of the entire professional field to maintain the professional competence, knowledge, and skills necessary for satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department and Corewell Health specific requirements on a timely basis. Anticipates customer needs and manages the provision of services to all customers, including patients, physicians, hospital departments and staff. Ensures that staff responds to requests for services, information, records, and data on a timely basis. Researches and resolves problems.

Qualifications

Required Bachelor's Degree or equivalent Pharmacy or Doctor of Pharmacy degree from an accredited College of Pharmacy. Preferred Master's Degree in Healthcare Administration, Business Administration, or related field. 5 years of relevant experience. Required 3 years of relevant experience skills, knowledge, abilities typically gained through related hospital pharmacy practice or post-graduate year two (PGY2) pharmacy residency experience. Required LIC-Clinical Pharmacist - STATE_MI State of Michigan 90 Days required. And LIC-Pharmacist Controlled Substance - STATE_MI State of Michigan 90 Days required.

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs. Waist to Waist > 5 lbs: Seldom up to 10 lbs. Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs. Waist to Overhead > 5 lbs: Seldom up to 10 lbs. Bilateral Carry > 5 lbs: Seldom up to 10 lbs. Unilateral Carry > 5 lbs: Seldom up to 10 lbs. Pushing Force > 5 lbs: Seldom up to 10 lbs. Pulling Force > 5 lbs: Seldom up to 10 lbs. Sitting: Frequently. Standing: Occasionally. Walking: Occasionally. Forward Bend - Standing: Seldom. Forward Bend - Sitting: Occasionally. Trunk Rotation - Standing: Seldom. Trunk Rotation - Sitting: Occasionally. Reach - Above Shoulder: Seldom. Reach - at Shoulder or Below: Seldom. Handling: Occasionally. Forceful Grip > 5 lbs: Seldom. Forceful Pinch > 2 lbs: Seldom. Finger/Hand Dexterity: Frequently.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv. Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance. Traditional and Roth retirement options with service contribution and match savings. Eligibility for benefits is determined by employment type and status.

Primary Location: SITE - 1810 Wealthy St SE - Grand Rapids. Department Name: Pharmacy Corp Medication Care Coordination. Corporate Employment Type: Full time. Shift: Day (United States of America). Weekly Scheduled Hours: 40. Hours of Work: 8 a.m. to 5 p.m. Days Worked: Monday to Friday. Weekend Frequency: N/A.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not‑for‑profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post‑acute facilities—and Priority Health, a provider‑sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.