Ambulatory Patient Services & Eligibility Specialist

Alameda Health Sytem; Alameda (CA); On-site; USD 96,077,000 - 118,341,000; Full time

Job summary

Alameda Health System in Alameda, CA seeks an Ambulatory Patient Services Representative (Internal Only) to support clinic registration and financial screening for eligible patients. This full-time day position handles registration, enrollment in financial programs, and patient education.

You will work with the ambulatory care team, use EHR and billing systems, and help patients navigate program options to reduce healthcare costs.

Qualifications

• High School diploma or equivalent required.
• Experience using computer and telephone systems.
• Medical terminology knowledge preferred but not required.
• Bilingual abilities preferred but not required.

Responsibilities

• Register and pre-register ambulatory care patients; verify eligibility and collect payment information.
• Explain financial obligations and collect payments from patients.
• Inform patients about financial assistance programs and assist with applications.
• Enter registration and billing data into the EHR and related systems; generate routine reports.
• Collaborate with healthcare providers to ensure smooth patient care and flow.

Skills

Customer service

Communication

Telephone etiquette

Computer literacy

Medical terminology

Bilingual

Education

High School diploma or equivalent

Tools

Electronic Health Record (EHR)

Registration software

Job description

Alameda Health System in Alameda, CA seeks an Ambulatory Patient Services Representative (Internal Only) to support clinic registration and financial screening for eligible patients. This full-time day position handles registration, enrollment in financial programs, and patient education.

You will work with the ambulatory care team, use EHR and billing systems, and help patients navigate program options to reduce healthcare costs.