Ambulatory Operations Director: Strategy & Care Excellence

Kaiser Permanente; Gilroy (CA); On-site; USD 187,000 - 242,000; Full time

Job summary

Kaiser Permanente in Gilroy, CA, seeks a Director/Senior Director to direct ambulatory operations, optimize patient care, and align strategy with executive and stakeholder goals. You will oversee budgets, targets, and resource planning to drive value across the KP network.

You will lead multidisciplinary clinical teams, partner with physicians to standardize care delivery, ensure regulatory compliance, and develop long-term plans for data gathering, analysis, and continuous improvement.

Qualifications

• Minimum two (2) years of experience managing operational or project budgets.
• Minimum two (2) years of experience in a leadership role with direct reports.
• Minimum five (5) years of customer or member/patient service experience.
• Bachelor's degree in a business, nursing, health care, or directly related field AND minimum seven (7) years of experience in business operations, clinical health care, or a directly related field OR minimum ten (10) years of experience in business operations, clinical health care, or a directly related field.

Responsibilities

• Directs ambulatory operations to optimize patient care and align with organizational goals.
• Oversees budget, expenditures, and financial performance to meet expectations.
• Directs multidisciplinary clinical teams and designs emergency preparedness programs.
• Ensures standardized care delivery by partnering with physicians and clinical leaders across KP.

Skills

Leadership

Budget Management

Strategic Planning

Healthcare Operations

Regulatory Compliance

Team Leadership

Cross-functional Collaboration

Education

Bachelor's degree in business, nursing, health care, or related field

Tools

Microsoft Office

Information Systems

HR Systems

Job description

Kaiser Permanente in Gilroy, CA, seeks a Director/Senior Director to direct ambulatory operations, optimize patient care, and align strategy with executive and stakeholder goals. You will oversee budgets, targets, and resource planning to drive value across the KP network.

You will lead multidisciplinary clinical teams, partner with physicians to standardize care delivery, ensure regulatory compliance, and develop long-term plans for data gathering, analysis, and continuous improvement.