Ambulatory Infusion Center Schedule Oncology Remote Part TIme

AdventHealth; Orlando (FL); Remote; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated professional to join their team in Orlando. This part-time role involves coordinating patient appointments for an Infusion Center, ensuring that patients receive timely and appropriate care. You will collaborate closely with oncology teams, manage scheduling conflicts, and facilitate patient education sessions. This position offers a unique opportunity to contribute to patient wellbeing while working in a supportive environment that values personal and professional growth. If you are passionate about patient care and thrive in a dynamic setting, this role is perfect for you.

Benefits

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Pet Insurance

Debt-free Education

Qualifications

• Experience in patient scheduling and coordinating appointments.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Schedule Infusion Center patients and coordinate with medical staff.
• Ensure patients are prepared for treatment and education sessions.

Skills

Patient Scheduling

Communication Skills

Problem-Solving Skills

Knowledge of Oncology Procedures

Education

High School Diploma

Relevant Certifications

Tools

EMR System

Outlook

Job description

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Pet Insurance*
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Part Time

Shift: Sun: OFF, M 9a-4p, Tu 9a-4p, W 9a-4p, Th 9a-4p, F OFF, Sat 9a-3p

Location: 601 EAST ROLLINS STREET, Orlando, 32803

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Collaborates primarily with oncology physician offices, oncology Infusion Centers or directly with patients to schedule Infusion Center patients, negotiating date and time, and avoiding resource conflicts (chairs, rooms, nurses, equipment). Works closely with the Infusion Center leader or charge nurse to schedule and maximize utilization of nursing time, productivity and resources. Performs this task in a timely manner. Coordinates special procedure needs with appropriate departments and staff, as well as external resources.
• Assess and understand patient acuity based on diagnosis and visit reason and calculate time necessary for each treatment based on time detailed on order or using investigative skills and inquire with nursing staff, pharmaceutical staff, or physician’s office.
• Ensures patients who are starting chemotherapy are appropriately scheduled for education regarding treatment prior to their first appointment.
• Ensures patients requiring labs prior to treatment are appropriately scheduled to ensure their treatment appointment is not delayed.
• Thoroughly understands physician orders and schedules patients for multiple recurring appointments ensuring all appointments are within authorization timeframes and payer guidelines.
• Works closely with Radiation Oncology Department to coordinate appointments for patients receiving both chemotherapy and radiation.
• Responsible for verifying if faxed order received from internal or external physicians wanting to utilize AH Infusion centers are sent on correct form and contain accurate demographic information and communicates with physicians if any information is missing.
• Responsible for verifying if external physicians, who fax orders, are privileged with AdventHealth to admit patient to outpatient facility.
• Minimizes duplication of medical records by using problem-solving skills to verify patient identity through demographic details.
• Send faxed treatment request via email to Consumer Access Specialists once information has been accurately gathered, so orders may be processed for authorization.
• Input patient information in tracking documents, so Consumer Access Specialists may update on status in real time.
• Access orders via EMR system and Outlook email box.
• Using the Scheduling Book, in EMR System, accurately schedule, reschedule, or cancel patient per communication from patient, order, site, and/or physician’s office.
• Provide coverage at Ambulatory Infusion Centers, if necessary.
• Proactively seeks assistance to improve any opportunities identified.