Ambulatory Clinical Operations Dir/UKHC

Inside Higher Ed; Lexington (KY); On-site; USD 111,634 - 222,352; Full time

Job summary

A healthcare organization seeks an Ambulatory Clinical Operations Director to ensure high-quality, patient-centered care across community clinics. Responsibilities include enhancing quality and safety while managing financial performance and human resources. Candidates should have a strong background in healthcare operations and leadership experience, with at least 7 years in the field. This full-time role is located in Lexington, KY, and offers a salary range between $111,634 and $222,352 annually.

Qualifications

• Minimum 7 years of experience in healthcare operations or a related field.
• Strong capability in financial management and human resources.
• Proven track record of accountability and results-driven outcomes.

Responsibilities

• Drive success in quality, safety, patient satisfaction, and operational excellence.
• Manage financial performance aligned with strategic goals.
• Provide exceptional leadership and quantitative analysis.

Skills

Healthcare operations

Collaboration with physicians

Strategic thinking

Leadership skills

Analytical skills

Education

MA (required)

Job description

Job Summary

UK HealthCare is seeking an Ambulatory Clinical Operations Director. This position is a key leadership role that works closely with Medical Directors, Clinical Leads, physicians, and senior leaders to ensure the seamless delivery of high-quality, patient-centered care across designated community clinics. The Ambulatory Clinical Operations Director will be responsible for driving success in quality, safety, patient satisfaction, and operational efficiency. This includes managing financial performance, human resources, infrastructure, and signature metrics that align with UK HealthCare’s strategic goals. The ideal candidate will bring a strong background in healthcare operations, a proven ability to collaborate effectively with physicians and multidisciplinary teams, and expertise in managing within a matrixed organizational structure. Success in this role will require exceptional leadership, quantitative analysis, strategic thinking skills, and a track record of accountability, delegation, and driving results.

Responsibilities

• Drive success in quality, safety, patient satisfaction, and operational excellence.
• Manage financial performance, human resources, infrastructure, and signature metrics aligned with strategic goals.
• Collaborate effectively with physicians and multidisciplinary teams within a matrixed organizational structure.
• Provide exceptional leadership, quantitative analysis, strategic thinking, accountability, delegation, and results-driven outcomes.

Qualifications

• Education: MA (required).
• Experience: 7 years in healthcare operations or related field (required).
• Preferred Experience: Healthcare operations, project management, or healthcare administration.
• Skills/Knowledge/Abilities: Strong background in healthcare operations; proven collaboration with physicians; strategic thinking; leadership and analytical skills.
• Physical Requirements: Regularly sitting, standing, walking, pushing, pulling, and lifting objects weighing up to 10 lbs and occasional lifting up to 25 lbs.
• Shift: Monday – Friday, Day Shift; primarily 8:00 AM – 5:00 PM (40 hrs/week) with other hours/schedule as needed.
• Work Location: Lexington, KY.

Employment Information

• Requisition Number: RE52458
• Grade Level: 16
• Salary Range: $111,634 – $222,352 per year
• Position Time Status: Full-Time
• Type Of Position: Staff
• Required License/Registration/Certification: None
• Deadline To Apply: 12/08/2025

Equal Opportunity Employment

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.