Ambulatory Clinical Clerical Tech Neuroscience

Corewell Health; Grand Rapids (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Discounts directory

Identity protection

Retirement options

Job summary

Corewell Health is seeking a full-time clinical/clerical teammate for ambulatory care in Grand Rapids. The role supports patient care under RN/Provider supervision, including rooming, vitals, documentation, and scheduling.

Applicants should have a high school diploma and BLS; healthcare experience in billing, EHR use, and patient services is preferred. The position emphasizes teamwork, accuracy, and patient-centered care.

Qualifications

• High School Diploma or equivalent Required.
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days.
• 2 years of Insurance billing, access management, patient financial services, electronic health records, lab service support experience Preferred.
• 2 years of clinical care experience Preferred.

Responsibilities

• Provide clinical and clerical support under supervision of a RN or Provider.
• Perform patient rooming, vitals collection, and health information documentation.
• Assist with insurance authorization and scheduling, check-in/out duties.

Skills

Insurance billing

Access management

Patient financial services

Electronic health records

Lab service support

Clinical care experience

Education

High School Diploma

BLS Certification

Job description

About The Practice

Our Neurosciences team consists of a driven group of physicians, advanced practice providers, clinical, and clerical support staff that support 5 different subspecialities including: Neurosurgery, Epilepsy, Neurovascular Stroke, General Neurology, and Movement Disorders. The providers in our practice provide both inpatient and outpatient care to patients and can be seen in the Operating Room (OR), Interventional Radiology (IR), and Epilepsy Monitoring Unit (EMU) in Butterworth Hospital. We emphasize strong teamwork, adaptability, and determination to provide exceptional patient care and positive experiences for our patients. Our team is full of talented individuals striving for efficient operations and mutual respect in the spirit of camaraderie.

About The Practice

Our Neurosciences team consists of a driven group of physicians, advanced practice providers, clinical, and clerical support staff that support 5 different subspecialities including: Neurosurgery, Epilepsy, Neurovascular Stroke, General Neurology, and Movement Disorders. The providers in our practice provide both inpatient and outpatient care to patients and can be seen in the Operating Room (OR), Interventional Radiology (IR), and Epilepsy Monitoring Unit (EMU) in Butterworth Hospital. We emphasize strong teamwork, adaptability, and determination to provide exceptional patient care and positive experiences for our patients. Our team is full of talented individuals striving for efficient operations and mutual respect in the spirit of camaraderie.

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

This team member will serve in a clinical and clerical role. The team members deliver quality patient care under the supervision of a Registered Nurse (RN) or Provider; they also provide clerical support in complex matters to assist in the delivery of value-driven health care services. Tasks would include patient rooming, collecting and reporting vitals, other health information, stocking, cleaning, documentation as well as administrative functions including patient check-in/out, scheduling appointments, insurance authorization and other duties.

Qualifications

• High School Diploma or equivalent Required
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
• 2 years of Insurance billing, access management, patient financial services, electronic health records, lab service support experience Preferred
• 2 years of clinical care experience Preferred

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Ambulatory Care Building - 275 Michigan St NE - Grand Rapids

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.