Ambulatory Clinic Operations RN Lead

Mlk-Community-Healthcare-; California; On-site; USD 95,000 - 148,000; Full time

Job summary

MLK Community Healthcare is seeking a Clinic Operations RN Supervisor at Wilmington Clinic to oversee daily ambulatory operations, ensure high-quality patient care, and maintain compliance with regulatory standards. The role provides frontline leadership for nursing and support staff during an eight-hour shift.

Reporting to the Ambulatory Services Director, you will collaborate with physicians, manage staff development, budgets, and equipment, and act as patient advocate.

Qualifications

• Associates degree in nursing required. Bachelor’s degree from a four-year college and/or a professional certification requiring formal education preferred.
• Current Basic Life Support for Providers, by American Heart Association (AHA)
• Advanced Life Support certification (ACLS), by American Heart Association (AHA)

Responsibilities

• supervises the operations and delivery of patient care services.
• Ensures staff provide highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local requirements.
• Establishes and maintains effective, collaborative relationships with physicians and other departments.
• Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure and develop consistent policies and procedures.
• Supervises and maintains patient care and quality service standards to meet members' and internal clients' expectations.
• Acts as patient advocate resolving patient care issues.
• Recommends and evaluates processes to improve systems and patient care results across the continuum of care.
• Monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.
• Supervises use and maintenance of equipment, supplies and medications.
• Assists site Administrator in developing and maintaining the competency of all department staff.
• Supervises and monitors the implementation of departmental polices and procedures which support the goals and business objectives of the department and organization.
• Collaborates with physicians, Medical Director, Site Administrator, Direct of Ambultory Services, in developing the appropriate level of patient services and the day-to-day operations of the department.
• Measuring and improving internal and external customer satisfaction.
• Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.

Skills

Strong communication

Bilingual: Spanish/English

Organized

Team leadership

Adaptable

Education

Associate degree in nursing

Bachelor’s degree in nursing preferred

BLS for Providers (AHA)

ACLS (AHA)

Job description

MLK Community Healthcare is seeking a Clinic Operations RN Supervisor at Wilmington Clinic to oversee daily ambulatory operations, ensure high-quality patient care, and maintain compliance with regulatory standards. The role provides frontline leadership for nursing and support staff during an eight-hour shift.

Reporting to the Ambulatory Services Director, you will collaborate with physicians, manage staff development, budgets, and equipment, and act as patient advocate.